I would recommend you do the following.
Start - run - cmd
type:tracert
www.google.com
It will help you on what routes Neotel users to get you to google
Here are the routes I am using from Spain to gain access to Google
Tracing route to
www.l.google.com [74.125.43.99]
over a maximum of 30 hops:
1 165 ms 276 ms 298 ms 192.168.1.1
2 437 ms 475 ms 408 ms 1.222.218.87.dynamic.jazztel.es [87.218.222.1]
3 * * * Request timed out.
4 971 ms 865 ms 843 ms 146.216.106.212.static.jazztel.es [212.106.216.146]
5 * * * Request timed out.
6 386 ms 453 ms 558 ms xe-10-0-0-232.mad-001-score-1-re0.interoute.net[212.23.53.89]
7 885 ms 1256 ms * ae3-0.par-gar-score-1-re0.interoute.net [89.202.161.22]
8 1176 ms 1386 ms 2419 ms 74.125.50.105
9 569 ms 2362 ms 2494 ms 209.85.251.40
10 1245 ms 1807 ms 1571 ms 209.85.248.95
11 1166 ms 988 ms 881 ms 216.239.48.11
12 1764 ms 1323 ms 1074 ms 64.233.174.29
13 973 ms 647 ms 624 ms 209.85.250.1
14 676 ms 886 ms 1133 ms bw-in-f99.google.com [74.125.43.99]
Trace complete.