iPhone Trade-In Program

ahoudet

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Nov 21, 2013
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I see the article on MyBB says that there is R5000 cash back on an iPhone 5S and that it must be done through www.myistore.co.za. I've just been there and the offer is for R4400:confused:. Is there something I'm missing or has the offer been lowered?:sick:
 

themank

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Apr 18, 2010
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Surely it depends on storage capacity and condition of the phone?

Edit- never mind, I'm an idiot.
 

Madhawk

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Apr 30, 2009
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They dropped the offer, after the iPhone 6 went on sale in SA.
 

ahoudet

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Nov 21, 2013
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Hmm, when going in store for the trade in, do they ask for the ID number used to register?

I have a friend who registered with a 5S but has since decided not to change. Can I use his voucher or must he go in personally?
 

fruitbat

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Feb 24, 2008
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Its painful. My old man has gone in and they say they only have stock if you renew on a contract... not able to buy it cash...

*sigh*
 

PAYBACK

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Aug 5, 2003
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2,422
In my case I arrived at the Menlyn iStore with my mint iPhone 5 (18 months old) and went through the whole diagnosis song and dance. Techie picked up that the sleep/wake button was a bit suspect, only working when depressed on the left side. I mentioned to him that I had never noticed it being a problem before and that I suspect the problem was bad design. The constant depressing of the button on the right hand side of the phone and focus being put on the right hand side of the button would cause it to fail in this section prematurely.

Long story short after the song and dance I was offered R1700 because of the offending sleep/wake button. I told him to get knotted! (in a nice way). Guy was actually very cool about it said he was sorry because it was actually the best iPhone 5 he had seen to date and was just following procedure.

The button got me to thinking, so I did some searching on the interwebs regarding faulty sleep/wake buttons and what the problem could be. I ended up at Apple's Sleep/Wake button replacement program page. BINGO! I entered my serial number which confirmed that my phone was eligible under the program for button replacement. So emailed talk2us@myistore.co.za and explained the situation. I was a bit angry that I was never informed at store level that there was a program like this to replace the button and that they would take it upon themselves to replace the button on my behalf realizing the full R4000 face value of my voucher, I bit cheeky I guess. Because of how these phones are brought into the Country and the politics involved I was asked to take it to the MTN WIC (walk in center) in Midrand and have it checked out.

Wife took it in Friday afternoon and booked it in. I picked up my new/refurbished unit yesterday morning and promptly took it back to the Menlyn iStore where it realized the full R4000 voucher value. Happy days. Many ways to skin a cat my friends ;)
 

themank

Senior Member
Joined
Apr 18, 2010
Messages
763
In my case I arrived at the Menlyn iStore with my mint iPhone 5 (18 months old) and went through the whole diagnosis song and dance. Techie picked up that the sleep/wake button was a bit suspect, only working when depressed on the left side. I mentioned to him that I had never noticed it being a problem before and that I suspect the problem was bad design. The constant depressing of the button on the right hand side of the phone and focus being put on the right hand side of the button would cause it to fail in this section prematurely.

Long story short after the song and dance I was offered R1700 because of the offending sleep/wake button. I told him to get knotted! (in a nice way). Guy was actually very cool about it said he was sorry because it was actually the best iPhone 5 he had seen to date and was just following procedure.

The button got me to thinking, so I did some searching on the interwebs regarding faulty sleep/wake buttons and what the problem could be. I ended up at Apple's Sleep/Wake button replacement program page. BINGO! I entered my serial number which confirmed that my phone was eligible under the program for button replacement. So emailed talk2us@myistore.co.za and explained the situation. I was a bit angry that I was never informed at store level that there was a program like this to replace the button and that they would take it upon themselves to replace the button on my behalf realizing the full R4000 face value of my voucher, I bit cheeky I guess. Because of how these phones are brought into the Country and the politics involved I was asked to take it to the MTN WIC (walk in center) in Midrand and have it checked out.

Wife took it in Friday afternoon and booked it in. I picked up my new/refurbished unit yesterday morning and promptly took it back to the Menlyn iStore where it realized the full R4000 voucher value. Happy days. Many ways to skin a cat my friends ;)
well played sir.
 

Joe505

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Joined
Apr 14, 2009
Messages
319
I am itching to get myself the Iphone 6 even though my contract is only expiring end of Feb 2015.

Being proactive as I was, when the initial high value vouchers were offered I got myself one immediately :p

So I'm at this point where I dont really need the 6 as I still love the 5, however the techie in me feels I should get one ASAP. Despite having to pay double subscription until Feb :whistling:

For those of you with the 6, what has been your opinion of the 6 compared to the 5? Should I wait until my contract is over?
 

ahoudet

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Nov 21, 2013
Messages
4,503
I am itching to get myself the Iphone 6 even though my contract is only expiring end of Feb 2015.

Being proactive as I was, when the initial high value vouchers were offered I got myself one immediately :p

So I'm at this point where I dont really need the 6 as I still love the 5, however the techie in me feels I should get one ASAP. Despite having to pay double subscription until Feb :whistling:

For those of you with the 6, what has been your opinion of the 6 compared to the 5? Should I wait until my contract is over?

I'd say wait as much as I know I'd struggle... I'm already looking at the 6 and I've had my 5S for a few days :(. It's a massive difference
 

Noob-Noob

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Feb 1, 2010
Messages
7,030
I am itching to get myself the Iphone 6 even though my contract is only expiring end of Feb 2015.

Being proactive as I was, when the initial high value vouchers were offered I got myself one immediately :p

So I'm at this point where I dont really need the 6 as I still love the 5, however the techie in me feels I should get one ASAP. Despite having to pay double subscription until Feb :whistling:

For those of you with the 6, what has been your opinion of the 6 compared to the 5? Should I wait until my contract is over?

Telkom has no stock in anycase :p
Im in the situation, pay what I'm currently paying and get the Iphone 6 64gb for R550pm
Or save +- R300 and get the Iphone5C at i think +-R250p,
or Save R450pm, get Telkom 100 sim only and keep S4 (unless Android L pulls a miracle out of a hat, this is unlikely to happen)
 

Joe505

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Joined
Apr 14, 2009
Messages
319
Telkom has no stock in anycase :p
Im in the situation, pay what I'm currently paying and get the Iphone 6 64gb for R550pm
Or save +- R300 and get the Iphone5C at i think +-R250p,
or Save R450pm, get Telkom 100 sim only and keep S4 (unless Android L pulls a miracle out of a hat, this is unlikely to happen)

Yeah I'm hearing stock is an issue at most stores.

First things first I'm going to get my contract number ported to another number so that I can take out the 6 using my current number.

I really don't think I can wait until Feb...
 

weelzSA

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Joined
Jul 23, 2009
Messages
3,257
I am itching to get myself the Iphone 6 even though my contract is only expiring end of Feb 2015.

Being proactive as I was, when the initial high value vouchers were offered I got myself one immediately :p

So I'm at this point where I dont really need the 6 as I still love the 5, however the techie in me feels I should get one ASAP. Despite having to pay double subscription until Feb :whistling:

For those of you with the 6, what has been your opinion of the 6 compared to the 5? Should I wait until my contract is over?

I don't think it matters when you applied for the voucher as no amount is guaranteed until they actually assess your phone so I doubt you will get what the original offer was. The "Voucher" you applied for online was basically a type of ticket system just to say you are interested.
 

Francois Marais

Senior Member
Joined
Jul 19, 2011
Messages
859
Q: Did anyone get their money for the trade in program yet. Was suppose to be two weeks, but nothing, no calls nada...

Got a call from Apple. They did an EFT 2 days after the post
 
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