Is Home Connect legit?

I am on Home Connect, got less than a month until my 12 months is up with my cancellation already submitted. Their fibre has a tendency to go off at night when they don't answer their phones, tickets logged are responded to days later.

Their network is garbage and their support is even worse, I would avoid them at all costs.
 
I am on Home Connect, got less than a month until my 12 months is up with my cancellation already submitted. Their fibre has a tendency to go off at night when they don't answer their phones, tickets logged are responded to days later.

Their network is garbage and their support is even worse, I would avoid them at all costs.
Yes, I also complained about the disconnections during 12h00 - 04h00. Very frustrating!
 
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