IS Network Notice

C

Clipse

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Due to emergency IS maintenance on Thursday morning, the 26th January 2006 @ 05h00 - 05h10 (SAST), the IS ADSL service will be affected.

IS engineers will be enhancing the administrative capability of the service.

Customers will experience critical degradation of service for approximately 3 minutes.

Regards
The IS Ops Team.
 
This is the final month for me.... (aka february)

If the speeds don't compete/compare to telkom's levels of adsl before the 20'th of next month it's bye bye kansis for IS.(I'll not recommend them and I'll not use them EVER again.)

The speeds are a disgrace. I don't care who they blame, they better fix it.
 
far be it that i'm on the Saix network - this is exactly what Telkom wants you to do - give up on IS.
 
Clipse said:
IS engineers will be enhancing the administrative capability of the service.
Click to expand...
Now what does that exactly mean? :confused:

While theyre at it, they might aswell put a system in place to differentiate between local and international traffic, so that while the international hasnt been capped, local traffic wont count towards that cap.
 
LabAnimal said:
far be it that i'm on the Saix network - this is exactly what Telkom wants you to do - give up on IS.
Click to expand...

What am I supposed to do wait indefenitiley until one day IS upgrades their network. When I use the internet for leasure and it's this slow, it pisses me off. When I use it for work and it gets this slow, I can't finish my work and I am screwed

Telkom have hit IS where it matters. They are slow in EVERY single department now. Local (peering link), International (we are still wating for the fabled dish upgrade), IPC (adds extra weight to the damaged network).

I can only take so much, and the network wasn't that brilliant to start with. Now it's just plain disgracefull.
 
Clipse said:
Due to emergency IS maintenance on Thursday morning, the 26th January 2006 @ 05h00 - 05h10 (SAST), the IS ADSL service will be affected.
Click to expand...

Ok thats 10 mins but for the rest of the day, week ,month we have to sit with pages that doesnt open up and slow speeds. I have to keep on using my wadsl prepaid account to do work because IS is to slow or web pages do not open up.

One month is all i can still stand of this outherwise its back to looking for an month to month saix isp.
 
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Let's not forget IS's fantastic and thorough feedback to their clients about the reason for the crappy throughput, and the FACT that IS keeps on signing more clients up when they know that they cannot provide the service that they're offering.

I say ... DOWN WITH IS ... DOWN WITH RIPPING THE CUSTOMER OFF.
I also say ... I wish I had an alternative uncapped fixed ip address solution.

/mesastuckandunhappy.
 
Ok lets say everything is fixed after the 26th ? Positive thinking would help here :)
 
How would it be fixed after the 26th. They are just enhancing the admin capabilities. Nothing about speed or infrastructure????
 
Let's say they have until the 20'th of next month (that's the final day that I can email my cancellation notice). That's the deadline. Either it's the same speeds as I had on saix (meaning when I download a file it'll download at the max 52kb/s) or I'm never using IS again.
 
I have been thinking about this issue - i have an IS account which is appaling - i am not in charge of organising connectivity - however - if IS was truly dedicated to sorting out the issue - they would looby the govermant, make a mess in the press instead of simply showing both palms and shrugging there shoulders - IS is not doing enough IMO and the fact that they make it worse by signing up more clients without giving them the full picture is grounds for this rant !
 
dont u find it strange that UUNET had a problem. Then SAOL. Then IS. it is VERY clear that Telkom is doing this to protect their cash cow SAIX.
 
Turbo_Aspiration said:
This is what happens when a monopolistic supplier sets up a stall and sells to the public.. how is any competition expected in the isp/bandwidth market?
Click to expand...

Bingo
 
cableguy said:
dont u find it strange that UUNET had a problem. Then SAOL. Then IS. it is VERY clear that Telkom is doing this to protect their cash cow SAIX.
Click to expand...

And IS, UUNET, SAOL have taken legal action? They choose to be screwed...:confused:
 
Daaru said:
And IS, UUNET, SAOL have taken legal action? They choose to be screwed...:confused:
Click to expand...

*what* legal action??? With our current RIDICULOUS monopolistic environment, Telkom is not doing anything illegal. The problem is that broadband only works with massive sharing ratios. You need to be able to buy 1 gig of bandwidth and resell it 100 times to make money. In SA, we don't have the usage base for those kind of numbers. That is why the only ISPs that can vaguely make it work are the biggest - IS, UUNET and SAIX.

The ISP's mentioned above are the few that link into Telkom's ADSL network and provide their own bandwidth for ADSL. Therefore they need the numbers. SAOL are suffering because they don't have the numbers they thought they would draw with their R349 for 10gb accounts. The cost of linking into the ADSL network and providing bandwidth is proving too expensive for their limited numbers. That is just bad business planning.

IS are desperately trying to upgrade their link to the ADSL network, but Telkom are dragging their feet. However, the municipality is involved for physical digging to put in new cables, so it's a long queue. But IS and UUNET can make ADSL work because they have content on their networks, and therefore alot of the local bandwidth they provide is local LAN bandwidth. SAOL don't have that type of content.
 
Its really sad that i hav to think of something like this... but mayb IS isps should setup a dun and offer a free dialup service along with their packages? Not an 0800 - just usual 56k. This way ppl can use it as a backup for those critical moments when IS doesnt work. Sad.. but an idea in the telkom age
 
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