Is Sanral's Website deliberately slow?

[BillyG]

Trying to do anything on Sanral's website is inordinately slow. I could walk from 1 toll plaza to the next before anything happens! It does not seem to like IE10 from my Windows 8.1 computer.

I just wonder if they have not deliberately made the website so slow that even a saint would give up, in the hope of forcing us to register for e-tags because we can't endure the sheer frustration of trying to do anything on the website?

 

[frankvw]

Trying to do anything on Sanral's website is inordinately slow. I could walk from 1 toll plaza to the next before anything happens! It does not seem to like IE10 from my Windows 8.1 computer.
I just wonder if they have not deliberately made the website so slow that even a saint would give up, in the hope of forcing us to register for e-tags because we can't endure the sheer frustration of trying to do anything on the website?

Being a professional website developer, I had a quick look at the SANRAL website. The bottom line is that it's essentially an orgy of incompetence. (Imagine my surprise). The code is full of errors and the syntax is mostly outdated; connections to back-end services are shaky at best; none of the best practices that a proper website should adhere to in 2014 have been followed; no thought appears to have been given to cross-browser support; the layout is based on a 800x600 screen resolution (but not properly) as was the norm ten years or so ago... The list goes on and on. In short, it's the sort of balls-up we've come to expect from governmental, parastatal and similar organizations.

It's not surprising that it's slow. It's surprising that most of the time most of it works at all.

// FvW