Dear IS Customer
Satellite sun interference, Spring Equinox, September & October 2007.
EXPECTED DURATION: 1 to 8 minutes (daily)
IMPACT: Degraded performance or service interruption
REASON: Satellite sun interference, spring equinox
ADDITIONAL INFO:
Our upstream satellite service providers have indicated that traffic may be disrupted at these times.
We have four different satellites providing network services to six different earth stations (locally and internationally). This results in possible impact on a number of different IS services at various times, as noted below.
Detailed Times:
SEPTEMBER 2007
10 Sep 07, 13h51 - 13h58 (SAST) INTL Internet Browsing (netcache traffic)
11 Sep 07, 10h01 - 10h03 (SAST) Consumer DSL
11 Sep 07, 13h51 - 13h58 (SAST) INTL Internet Browsing (netcache traffic)
11 Sep 07, 15h47 - 15h55 (SAST) iDirect
12 Sep 07, 10h01 - 10h03 (SAST) Consumer DSL
12 Sep 07, 13h51 - 13h58 (SAST) INTL Internet Browsing (netcache traffic)
12 Sep 07, 15h47 - 15h55 (SAST) iDirect
13 Sep 07, 10h01 - 10h03 (SAST) Consumer DSL
13 Sep 07, 13h51 - 13h58 (SAST) INTL Internet Browsing (netcache traffic)
13 Sep 07, 15h47 - 15h55 (SAST) iDirect
14 Sep 07, 15h47 - 15h55 (SAST) iDirect
23 Sep 07, 14h43 - 14h52 (SAST) INTL 6-to-1 Access, INTL Business DSL
24 Sep 07, 14h43 - 14h52 (SAST) INTL 6-to-1 Access, INTL Business DSL
25 Sep 07, 14h43 - 14h52 (SAST) INTL 6-to-1 Access, INTL Business DSL
26 Sep 07, 14h43 - 14h52 (SAST) INTL 6-to-1 Access, INTL Business DSL
27 Sep 07, 14h43 - 14h52 (SAST) INTL 6-to-1 Access, INTL Business DSL
28 Sep 07, 14h43 - 14h52 (SAST) INTL 6-to-1 Access, INTL Business DSL
OCTOBER 2007
09 Oct 07, 09h46 - 09h55 (SAST) INTL Consumer DSL
09 Oct 07, 15h47 - 15h55 (SAST) iDirect
10 Oct 07, 09h46 - 09h55 (SAST) INTL Consumer DSL 10 Oct 07, 15h47 - 15h55 (SAST) iDirect
11 Oct 07, 09h46 - 09h55 (SAST) INTL Consumer DSL
11 Oct 07, 13h27 - 13h32 (SAST) INTL Internet Browsing (netcache traffic)
11 Oct 07, 15h52 - 15h54 (SAST) INTL Consumer DSL
11 Oct 07, 15h47 - 15h55 (SAST) iDirect
12 Oct 07, 09h46 - 09h55 (SAST) INTL Consumer DSL
12 Oct 07, 13h27 - 13h32 (SAST) INTL Internet Browsing (netcache traffic)
12 Oct 07, 15h47 - 15h55 (SAST) iDirect
13 Oct 07, 09h46 - 09h55 (SAST) INTL Consumer DSL
13 Oct 07, 15h47 - 15h55 (SAST) iDirect
Please do not hesitate to contact either your IS account manager or the relevant service representative should you require further information or the IS GSC on +27(0)11 - 575 0055.
Regards
