Is Telkom ever gonna fix their network?

Croatoa

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So been on afrihost most of last month switch over to telkom a few min ago and i cant even surf the web, latency is high around 500ms so just switched back over to afrihost and the latency is 25ms. so wtf telkom is this how its always going to be now?????
 
Did you call telkom to tell them about the problem(s) you are experiencing on their network?
 
Did you call telkom to tell them about the problem(s) you are experiencing on their network?

No i have not, I have reported it to the telkom Rep that is on the forums sometimes. Don't see the point in reporting the problem via the phone as they only seem to know what to do if the problem is with the line if its anything else it always seems to be a futile.

I have had issues with Telkom ever since they changed over to the soft cap and it does not seem like they ever going to fix it.


Telkom speed test

Test conducted on 2/7/2013 13:19:31

Download Speed: 2414 kbps (301.8 KB/sec transfer rate)
Upload Speed: 506 kbps (63.3 KB/sec transfer rate)
Latency: 154 ms

Webafrica

Test conducted on 2/7/2013 13:24:09

Download Speed: 6615 kbps (826.9 KB/sec transfer rate)
Upload Speed: 523 kbps (65.4 KB/sec transfer rate)
Latency: 26 ms
 
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Why did you move from Afri to telkom?


I have been with Telkom for 3 years now only just moved to Afrihost/Webafrica cause I have not been able to use the Telkom account properly for the last 4months, I guess I have been hoping that they would fix the issue stupid mistake from my side I guess this is Telkom after all
 
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I have been with Telkom for 3 years now only just moved to Afrihost/Webafrica cause I have not been able to use the Telkom account properly for the last 4months, I guess I have been hoping that they would fix the issue stupid mistake from my side I guess this is Telkom after all

So you are still using ADSL?
 
Didn't you get the memo - Telkom is putting customer service at the top of their priority list? Sheez, some people. :p
 
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