Is there something wrong with me?

[Sylas]

I've had iBurst for about a year now, used it mainly for gaming and occasional P2P. I've had problems maybe once or twice in that time. Overall, I've had this freakishly stable connection with otherworldly download speeds(iBurst download speeds at least) of 70-100KBPS on HTTP and have maintained a constant 350-450 ms on World of Warcraft. I use iBurst in 2 locations, Rondebosch in Cape Town and Somerset West and get exactly the same results. I've enjoyed the connection so much that, in fact, I am upgrading to the 3gig package. Am I lucky? Will I eventually get pwned by karma for being the only one with a good iBurst connection? Because so far, the only comments I've seen about iBurst are negative. Or maybe people only post on forums about something when it pisses them off?

 

[fishfly]

rofl did Iburst pay you to post this

personally as I've mentioned there is absolutely NOTHING wrong with the iburst technology... BUT it's run by a bunch of incompentant monkies from the support department right up to the finanace and management...

 

[Raithlin]

No, nothing wrong with you. I have had the same experience , and I've always been on the classic 3GB package.

As fishfly said, nothing wrong with the technology - and as I've found, there are a few competent employees - but as with diamonds, you have to search to find them. Perhaps the reason we've had no troubles is because we had no problems - it just worked (and thus we've had no reason to phone in?)

 

[MrH]

I also had no problems with the iburst technology, in fact I had an almost perfect fast and stable connection, BUT when it comes to the iburst staff thats a different matter as many have found out.

I pity those who have bad connections and need help from the iburps "technical engineers" whose only answer to any problem has "check your MTU" in the subject.

Just wait until your contract expires and you try to cancel, this is when it all hits the fan and you'll find out first hand just how incompetent and useless that bunch really is.

 

[Ekhaatvensters]

I've had this freakishly stable connection with otherworldly download speeds(iBurst download speeds at least) of 70-100KBPS on HTTP

This is mostly what I experienced and a few friends still on iBurst in the Southern suburbs have stable connections too. 70-100Kb isn't even that great, you can get 120Kb off good servers almost all the time with a download manager.

 

[S1ght]

I think I've posted good and bad thread about my connection. I just have a problem with Iburst's logic on changing their prices and charging us to move and then also taking the extra 500meg they gave everyone away once you've "upgraded".

 

[Chevron]

taking the extra 500meg they gave everyone away once you've "upgraded".

Really? I got given an extra 500mb when I upgraded AND for a lower price.

 

[who.is.michael]

OK, great now I'm the freak with all the iBurst problems, LOL...

In Cape Town's CBD the service still sucks! It really depends to which tower you are connected (each has it's own set of problems) and how it has been configuered and how many users are connected at any given time and of course other RF issues.

Also, after every second "maintenance window" period you have a crappy connection until you make a noise and lay the responsibility at management's door as they seem to have very little idea on what is happening on their network in Cape Town.

I've not had the best experience at all - and at last I've got only one more contract that is to end shortly.

As was said in previous posts, the technology is brilliant - In Cape Town all the issues started to appear once the towers were handed over to the local "technicians" - didn't take them long to **** it up.

Also, the past poor mail and DNS server setup/infrastructure and the constant changes between backhaul ISP's and poor security, caused havoc on the network. Cape Town's network seems far more stable since the switching from Verizon's backbone to Saix and monthly account CAP's are far better controlled.

I still don't think it's a good idea to have different areas of your network on different backbones but all seems to be stable at present, touch wood.

I would like to believe they got it right in Cape Town after nearly three years!