IS Uncapped - bad packet loss

[Leno]

Is anyone experiencing bad packet loss on the first hop from IS uncapped business adsl? we have been getting 48% loss for the last 48 hours...

a ping done recently of 150 packets

--- 196.xxx.xxxx.xxx ping statistics ---
150 packets transmitted, 97 packets received, 35% packet loss
round-trip min/avg/max/stddev = 164.290/304.644/1036.629/156.430 ms

we are in port elizabeth, so it might be telkom but have another line on the same exchange which is fine... erk!

 

[zerofocus]

Ive been having quite a bit of packet loss since saturday. Im using openweb. Not sure what the hell is going on. Thought it was my modem's fault. I also tried SAIX...same thing. Im fed-up allready!

 

[Leno]

i also had this wierd problem yesterday with a normal saix adsl account... it would disconnect every 5/10 mins... the adsl modem said the atm interface went down. that line seems fine today *shrug*

 

[GBush]

I think its pathetic that IS has not told anyone about the problems they are having ? surley they should send out a notice ?

 

[Franna]

The IS ADSL service has been shocking for the last three months.

High latency, packet loss and crap local/international bandwidth.

C:\>ping www.google.com

Pinging www.l.google.com [64.233.161.99] with 32 bytes of data:

Request timed out.
Reply from 64.233.161.99: bytes=32 time=1406ms TTL=227
Reply from 64.233.161.99: bytes=32 time=898ms TTL=227
Request timed out.

Ping statistics for 64.233.161.99:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 898ms, Maximum = 1406ms, Average = 576ms

 

[Leno]

the technician phoned me back, and said there were 14000 crc errors in a few hours... just as i was about to call our friends at 0800 dsl dsl hey presto it came right... yay

It came right a bit close to 17:00 for me... how do we know how much telkom is overselling the exchanges (contention ratio) i doubt they have a multiple of 512k on their inter exchange links for every adsl subscriber *shrug*

Just out of interest, does anyone know if port elizabeths adsl authenticates in jhb or ctn?

chow

 

[GBush]

JHB and CPT are the only ones,

As far as IS bandwidth into the Exchanges, they are running at a ratio of 1:8.

However my International is so bad.

 

[jgoosen1]

I am getting quite good pings on my IS uncapped account .Thought they route all int via sat ?Seems not to be the case !

Pinging www.l.google.com [66.249.85.104] with 32 bytes of data:

Reply from 66.249.85.104: bytes=32 time=294ms TTL=241
Reply from 66.249.85.104: bytes=32 time=292ms TTL=241
Reply from 66.249.85.104: bytes=32 time=291ms TTL=241
Reply from 66.249.85.104: bytes=32 time=288ms TTL=241

Ping statistics for 66.249.85.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 288ms, Maximum = 294ms, Average = 291ms

 

[kilos]

http://196.211.2.162/cgi-bin/ping.cgi?t=66.249.85.104
PING 66.249.85.104 (66.249.85.104) 56(84) bytes of data.
64 bytes from 66.249.85.104: icmp_seq=0 ttl=237 time=706 ms
64 bytes from 66.249.85.104: icmp_seq=1 ttl=237 time=709 ms
64 bytes from 66.249.85.104: icmp_seq=2 ttl=237 time=708 ms

My uncapped,unshaped Business ADSL reflects the above
your routing seems like it was routing via SAT3 thanks Clipse
See below for SAIX ping times
Pinging www.l.google.com [72.14.207.99] with 32 bytes of data:
Reply from 72.14.207.99: bytes=32 time=300ms TTL=238
Reply from 72.14.207.99: bytes=32 time=299ms TTL=237
Reply from 72.14.207.99: bytes=32 time=299ms TTL=238
Reply from 72.14.207.99: bytes=32 time=300ms TTL=238

 

[Clipse]

Jgoosen1 is actually on one of our uncapped packages, wonder what IS decided to do with international, seems routed via sat3

 

[thewanted_]

jgoosen1, are your speeds good? (local and international)

 

[jgoosen1]

jgoosen1, are your speeds good? (local and international)[/QUOT] Well it was slow over the weekend the international side.Local getting around 60KB/s better than i ever got from saix and int is between 36 and 56kb max

 

[thewanted_]

Thats cool Thanks for the response.

I'm toying with the idea of 192k uncapped if my ADSL is installed. My apologies for threadjacking.

 

[Nocturnity]

Quite a simple answer to the low latency... IS routs their traffic over satelite but if there's a problem, they simply switch it to SAT3. Thus, they had a probe with satelite and swicthed to SAT 3. Try ping again. Then try tomorrow. Once it goes back to satelite, you'll see...