Issue installing Project Pro for Office 365 with Office 2013 installed

ands45

Expert Member
Joined
Jul 15, 2008
Messages
1,240
Hi Everyone

I am hoping someone can assist or advise on what options I have.

I have MS Office 2013 (Word, Excel, PowerPoint) installed on my computer (licensed with product key) and have just purchased project pro for office 365. I am now getting an error that they are not compatible and that office will be uninstalled if I proceed with the installation of Project.

I have done some searching around and the only option I have seen is to upgrade Office which I assume means I would need to purchase it again? This seems crazy that there is no way to make it work besides forking out more money for a product that has already been bought. Is there possibly a way to run Project 2013 on the 365 account?

Appreciate any input

Cheers
Andrew
 

ands45

Expert Member
Joined
Jul 15, 2008
Messages
1,240
UPDATE

So after ages of researching online and about an 1 hour in online chat with Microsoft support finally got this sorted.

They upgraded my office 2013 to office 2016 - FOR FREE - and all working nicely now

Am quite impressed with that :)
 
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