IT Support Consultant - JHB

[1Four]

Position Summary
Customer facing IT support consultant.
Our team is made up of IT Specialists who have the knowledge and understanding of how to liaise with customers.

Job Requirements

• Assist customers with their IT support remotely - over the phone or via email - as well as on site.
• Weekly visits to various customers to conduct ongoing server and desktop maintenance and support.
• Assist customers after hours if the need may arise.
• Closing of tickets and relaying quality feedback to customers.
• Effective communication with your team members and customers
• Forward thinking and driven by technology, finding solutions for customers to better their IT experience
• Able to work under pressure and have initiative
• Driver’s license and reliable car required

Qualifications and skills

• Matric/Grade 12
• MCSA/MCSE/A+/N+
• 3-5 years Technical support
• Must have some networking experience and possibly worked with AP's, switches, firewalls etc
• Understanding of Exchange and mail flow and working inside Office 365 Admin Center
• OS and 3rd party Software installation and support
• Grasp of Virtualization locally and cloud services such as Microsoft AZURE
• Bonus if worked with Ncentral Remote monitoring and Maintenance software or similar

Salary & Benefits
R14000-R17000 dependent on qualifications
contact: [email protected]

 

[ubercal]

wtf ..... 14k.There are noob sales people earning much more money.IT people really need to start standing up for themselves

 

[Mongeasy]

wtf ..... 14k.There are noob sales people earning much more money.IT people really need to start standing up for themselves

You're right. However, the unemployment rate has given employers the power to take job-seekers for a ride.

 

[shaheedtait]

wtf ..... 14k.There are noob sales people earning much more money.IT people really need to start standing up for themselves

Especially if you are required to use your own vehicle.... Sometimes the employers don't consider what maintenance costs and in alot of cases installments and insurance.

 

[PPLdude]

Is it 1st April already?

 

[lowriderza]

It's for a junior level techie if you read between the lines.

 

[Ipwn 4]

Salary seems about right for a services company. If you looking to earn more/gain actual skills internal IT is a far better path. Source: our IT interns earn R20k min, none of the above skills required as training is provided.