IT Support Engineer - Cape Town

[Craig-C]

IT Support Engineer, Cape Town
Company: MULTi IT & Telephony Solutions
Status: Full-Time, Employee
Job Category: ICT Technical
Relevant Work Experience: 3-5 Years
Career Level: Experienced (Non-Manager)

We require a suitable candidate to fill the position of an IT Technician in Johannesburg. The candidate must meet the following minimum requirements:

Qualifications:

• Matriculation (Compulsory)
• MCSE or equivalent diploma (Compulsory) MCP (Advantage)
• A+ and N+ (Advantage)
• Valid Driver’s License and Own Reliable Transport (Compulsory)

Experience Required:

• 3 Years’ Experience in the IT industry. (Desktop & Server Support)
• Desktop Hardware, Software (Microsoft Products) and Windows operating systems. Peripheral installations and fault diagnosis
• Windows XP, Windows 7, Windows 8, Server 2003, Server 2008, Server 2012
• Knowledge of LAN cabling and topology (Ethernet)
• Solid work experience as a Desktop / Server & LAN field technician

Requirements:

• South African Citizen
• Fully Bi-Lingual
• Presentable with strong people skills.
• Contactable references.
• No Criminal Record and clean credit check.
• Must be well organised, have good oral and written communication skills, leadership skills and a commitment to customer service.
• Self-motivated with the ability to work with minimal direction.
• Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.

Responsibilities:

• Resolve incidents on-site and remotely.
• Load, Setup and Customise software/hardware and install PC’s, Printers and peripherals.
• Hardware & Software fault diagnoses and problem solving on PC’s Printers and peripherals.
• Fault diagnosis and problem solving on LAN (Ethernet).
• Load, setup and provide administrative support on Windows XP, Windows 7, Windows 8, Server 2003, Server 2008, Server 2012
• Roll out Hardware and Software.
• Participate in Customer IT projects.
• Adhere to internal Administration & Operational processes (Timesheets / PSA updating). Participate as part of a team and individually.
• Available to work after-hours if required.

Remuneration: Depending on Qualifications & Experience – Salary 10 – 20k, according to KPI results, Car & travel allowance & Medical contribution after 3 months of employment.
The position is available immediately.

To apply please email [email protected]