IT Workup

Status
Not open for further replies.
Shamirr said:
Hi all, just left the offices. I managed to get the phone I ordered but it seems I am lucky. The itworkup people apparently didn't pitch for work today so the brilliant guys that own the building, CSSI, are sorting through all the inventory and are trying their best to fulfill orders. I suggest if your order was supposed to be in, you should call or go there and see if you are as lucky as I am.

Orders that are newer I hope you guys can get a charge back. Both itworkup and fenway sites are down and Google says they are closed, so unless the guys can tell us differently I think check if your order has been delivered to the office, if not charge back if you can..

Good luck everyone

Edit: please note that the people in reception and there physically aren't itworkup people, just good guys trying to help, so please don't be rude or angry at them.
Click to expand...
So randoms in the building are now fulfilling orders? Guess everybody that ordered better hurry on down before that is stopped.
 
Syphonx said:
So randoms in the building are now fulfilling orders? Guess everybody that ordered better hurry on down before that is stopped.
Click to expand...
None of this makes sense, what a mess. This should be reported to the CPA ombudsman IMO. I am feeling physically ill as I was hours away from potentially losing a serious amount of cash with them, pure luck that I got my order. Its going to take a really good explanation from "Tim", "Ulrich", "CSSI" or "James" as to what the hell is going on here.
 
To our valued customers, partners, and community:

I sincerely apologise for the recent disruption at ITWORKUP. Due to an internal shareholder operational dispute, we made the tough but necessary decision to temporarily pause operations to protect our customers, clients, suppliers, and stakeholders. This is a short-term measure, and we’re already working to resolve it.

Two key commitments:
  1. No one will face financial loss. Our CSSI team is actively fulfilling orders and supporting customers and walk-in clients (even to this minutes as commented above by some clients, however, but a different company team). All orders will be delivered or fully refunded.
  2. ITWORKUP remains a financially secure, active business. We’re exploring options to strengthen the team and operations for a brighter future in one of several ways.
Please bear with us for the next 48-72 hours. Visit www.itworkup.co.za for updates or to share pending order details (order number/payment status), once active again. With hundreds of transactions in progress, we’re committed to supporting everyone involved and please be at rest while we do so.

Thank you for your patience and trust. We’re confident ITWORKUP’s incredible start-up will lead to an even stronger future.

– James
 
James-CSSI said:
Due to an internal shareholder operational dispute, we made the tough but necessary decision to temporarily pause operations to protect our customers, clients, suppliers, and stakeholders.
Click to expand...

After scottshipping, we will need more than this, 'James'
 
  • Like
Reactions: rh1
James-CSSI said:
To our valued customers, partners, and community:

I sincerely apologise for the recent disruption at ITWORKUP. Due to an internal shareholder operational dispute, we made the tough but necessary decision to temporarily pause operations to protect our customers, clients, suppliers, and stakeholders. This is a short-term measure, and we’re already working to resolve it.

Two key commitments:
  1. No one will face financial loss. Our CSSI team is actively fulfilling orders and supporting customers and walk-in clients (even to this minutes as commented above by some clients, however, but a different company team). All orders will be delivered or fully refunded.
  2. ITWORKUP remains a financially secure, active business. We’re exploring options to strengthen the team and operations for a brighter future in one of several ways.
Please bear with us for the next 48-72 hours. Visit www.itworkup.co.za for updates or to share pending order details (order number/payment status), once active again. With hundreds of transactions in progress, we’re committed to supporting everyone involved and please be at rest while we do so.

Thank you for your patience and trust. We’re confident ITWORKUP’s incredible start-up will lead to an even stronger future.

– James
Click to expand...
James, I am not sure how you think this will fill any of your customer's with confidence going forward. You should have communicated immediately when this "shareholder" dispute happened. Instead you allowed everyone here online to speculate, panic and get angry at what was actually happening there behind the scenes. There are many panicked customers here who thought they had lost a lot of money this week. How do I know your company will actually honour any warranty claims I may have in future, when you just shut off internet and phone communication literally overnight and no one could even get a hold of you guys.
 
Syphonx said:
Lol WTF. Did someone buy the branding and continue as a new business, seems unlikely.....
Click to expand...

Very unlikely... FB goes quiet for nearly a year but in the last month has picked up again... just all to suspicious for me.
 
ToxicBunny said:
Very unlikely... FB goes quiet for nearly a year but in the last month has picked up again... just all to suspicious for me.
Click to expand...
I was expecting at least some negative comments from those screwed over, unless those are being deleted
 
This is what I got back from the EU store...

"Hello,
we are currently facing an unexpected domain outage.

We are doing everything we can to restore the situation,

but at this moment, we cannot provide a specific timeframe.

We apologize for the inconvenience."
 
I know I am a new person, no not an internet warrior. All i want is a refund or my order. This experience honestly makes me never want to use ITworkUp again.
So besides introductions has anyone here noticed that ITWorkups location is completely off of Google maps. I can't find it. Its not there anymore. I truly hope CSSi either fulfills my order or completely refunds me. I am already planning on taking legal action if neither happens
 

Attachments

  • Screenshot_2025-03-06-18-46-15-313_com.google.android.apps.maps.jpg
    Screenshot_2025-03-06-18-46-15-313_com.google.android.apps.maps.jpg
    121.3 KB · Views: 17
I am honestly beyond scared that I might not receive either my order or my refund. Any words of any encouragement won't help. I need proof. That this isn't what its starting to look like.
 
zSneezer said:
I am honestly beyond scared that I might not receive either my order or my refund. Any words of any encouragement won't help. I need proof. That this isn't what its starting to look like.
Click to expand...
How did you make payment?
 
airborne said:
How did you make payment?
Click to expand...
Yes, EFT. I've already gone to the bank and they said to file open a police case which has been done. I don't want to go through these steps to gain access to my money but I will if need be
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X