JTrader and timeouts...

[rockett]

Not sure if anyone can help me here. I'm using a trading platform called JTrader which is an internet based trading platform for futures but the connection keeps on getting broken. The charting package and other data feeds I use have no problem. I'm on the Telkom 3Gb package (which I believe is shaped) and suspect that whatever protocol my trading platform is using is being shaped to use a low priority segment and this is the reason for the continuous disconnects.

Can anybody point me in the direction to solve this?
Anybody else have experience with this sort of application?
How can I tell how my application is communicating with the internet? Is there a tool/utility that comes with XP that will let me see what protocol an application is using to communicate with the server?

Many thanks

 

[alaincraven]

you can try

www.trafficstatistic.com

 

[loosecannon]

sounds similar to the way best works (not in what it does but how) i struggled for a long time to get it to work on ADSL the problem was quite simple the MTU was not right due to PMTU been disabled ... there are posts on this forum discusing this ...

 

[rockett]

thanks guys. I'm trying traffic statistic now and I'm about to search the forum for MTU and see if I can decipher this TLA.

 

[rockett]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by alaincraven</i>
<br />you can try

www.trafficstatistic.com



<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Thanks Alain. I'm using this traffic statistic utility but still struggling with it a bit. Are you familiar with it? I'm trying to work out how to exclude certain sources and put names to others (ip addresses).

Specifically I have 2 sources of live streaming data. One of them (the really busy one - eSignal - www.esignal.com) has no problems and never times out. The other one (J-Trader) is not as busy but often times out. I'm trying to establish if one is communicating using a certain protocol that telkom restricts and the other communicating with an unrestricted protocol.

tia

 

[Tharaxis]

I have noticed though that the 3GB package has become WORSE during the afternoons than it used to be, especially with international connections. I play World of Warcraft and my pings never used to go above 1000ms in the afternoons (something which is still playable), NOW my ping times are just as bad as me being capped (3000+ms and sometimes even 6000ms).

I can't help but feel that Telkom is doing this to force people to choose their 4GB package over the 3GB one.

 

[rockett]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Tharaxis</i>
<br />I have noticed though that the 3GB package has become WORSE during the afternoons...

I can't help but feel that Telkom is doing this to force people to choose their 4GB package over the 3GB one.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Interesting because this problem of mine happens from 3:30pm onwards - although that is when the traffic on this particular bit of software picks up.