Just another Telkom Story

[Vexo]

So my Internet has been disconnecting several times a day and the speed fluctuated from normal speed to super slow all the time. I Phone Telkom so many times now to report the problem but nothing was done for 3 months.

Then a week ago it died completely. I have phoned them several times and they cant even give me an eta on when it will be fixed. This is driving me crazy i read every day about how telkom is entering the mobile market and looking at faster adsl speed but their current system does not even work. I work on the internet from home and cant get anything done at all !

Please has anybody figured out a way to make them actually do something about the problem.

Telkom PLEASE DIE a painful death.

 

[MickeyD]

Do you have a business or residential ADSL service?

 

[Vexo]

At the moment is use residential ADSL as it is only me that has to use it, but if this is how it is gonna be going there is no way ima give them more money for nothing

 

[MickeyD]

At the moment is use residential ADSL as it is only me that has to use it, but if this is how it is gonna be going there is no way ima give them more money for nothing

Their Business ADSL service level agreements are way better... max 24 hours to repair or you get refunded (iirc).

 

[Venomous]

Their Business ADSL service level agreements are way better... max 24 hours to repair or you get refunded (iirc).

That I can agree with. I have experiened both.

It's worth spending the extra few rand a month on the higher rental