Just got a call from Telkom

D

Deanoblado

Senior Member
Joined
Feb 14, 2012
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Hi guys

Someone claiming to be from telkom just phoned me to make an appointment to see me, something about moving me onto new infrastructure, He knew my house address and phone number.
How do i know if this is legit? Anyone had similar experience? I am on the Olivedale exchange.
 
VDSL upgrades I think. They've recently called me as well but their database must be out of date as the number they were referring to I had transferred recently out of town.
 
Ok thanks for the link, will hear him out. I cant afford VDSL in any case.
 
whatwhat said:
You know you can get that from the white pages right?
Click to expand...

yes i do, thats why i asked here if they are busy doing house calls. he didn't tell me my house number but rather my complex where I live. I will meet him at my complex gate and take it from there.
 
Update: so basically yesterdays meetup was basically just telkom telling me what they did to the infrastructure and explaining what new products they have and what is planned for the next year.
Apparently we now have the new MSAN installed and next year sometime they will start with the FTH rollouts. That being said my exchange is still on 10MB max?

I am loving the new "face" of telkom. they are trying to get their act together. the dude did tell me they are losing market share and they are trying to improve.
 
Deanoblado said:
Update: so basically yesterdays meetup was basically just telkom telling me what they did to the infrastructure and explaining what new products they have and what is planned for the next year.
Apparently we now have the new MSAN installed and next year sometime they will start with the FTH rollouts. That being said my exchange is still on 10MB max?

I am loving the new "face" of telkom. they are trying to get their act together. the dude did tell me they are losing market share and they are trying to improve.
Click to expand...
If you are already on a MSAN, phone 10210 and ask them to test what your maximum VDSL speed is right now.
 
Deanoblado said:
Update: so basically yesterdays meetup was basically just telkom telling me what they did to the infrastructure and explaining what new products they have and what is planned for the next year.
Apparently we now have the new MSAN installed and next year sometime they will start with the FTH rollouts. That being said my exchange is still on 10MB max?

I am loving the new "face" of telkom. they are trying to get their act together. the dude did tell me they are losing market share and they are trying to improve.
Click to expand...

Yes as @MickeyD said. The adsl checker and system might still not be updated to show the new speeds available to you.
 
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