Keep contract, change number?

HavocXphere

Honorary Master
Joined
Oct 19, 2007
Messages
33,155
I've got a VC contract with number X.

I want to move that number X to prepaid and get a new number assigned to the contract. Is that possible?
 

Ockie

Resident Lead Bender
Joined
Feb 16, 2008
Messages
52,925
On store and my level no.

On normal contracts (not top up) we can do a number change. Think the charge is about R250.00, but then the old number is not retained on prepaid. Or you can cancel the contract and request to retain the number on prepaid, but then you need to pay the cancellation quote. The third option is to port the contract number to prepaid option with the other networks, then our system will automatically assign a new number to the contract for billing purposes. However, some of the other networks dont like porting contract numbers. They want you to convert to prepaid first.

I think VodacomData has a way of doing what you are asking though. But from my and store front side, no, we cant do it.
 

HavocXphere

Honorary Master
Joined
Oct 19, 2007
Messages
33,155
Shot - so its at least possible.

I'll reach out to VodaData first then...would prefer not to involve other networks if possible.
 
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