Kudos Telkom

[fdaniels]

They setup my ADSL line in less than 48 hours. That is amazing!! Also the call center people were really helpful and knowledgeable.

Or maybe I was just really lucky.

 

[Van]

They setup my ADSL line in less than 48 hours. That is amazing!! Also the call center people were really helpful and knowledgeable.

Or maybe I was just really lucky.

Yeah, you got it right. "Kudos Telkom for the fact that you may have been really lucky to have had your ADSL line set up in less than 48 hours ".

lol

 

[fdaniels]

Hehe

 

[Sting]

... followed the tip thread!

 

[fdaniels]

Yep!

Edit: In that thread I was thanking anyone that read the thread and may have sped things along for me.

 

[hyperian]

Strangely, they managed to upgrade my line from 384kb/s to 4mb/s in about 6 hours ...

 

[Lydon]

We got ours within 48 hours back in 2007 too...lol.

 

[kissingmybbgoodbye]

Well they're taking 2 weeks allready to replace a stolen cable in my area which is affecting me and apparently the're investigating why my phone line is non functional. Me wonders when they are going to put 2 and 2 togethher

 

[HavocXphere]

They seem to be sorting themselves out lately. Maybe they realized that the free monopoly ride is gonna end soon. Then they will - god forbid - have to compete on a level playing field.

 

[Isengard]

I wish I shared your experience. It's been over a month now and still no ADSL.

 

[william riker]

Strangely, they managed to upgrade my line from 384kb/s to 4mb/s in about 6 hours ...

took me 17 days and 2hrs to upgrade to 4mb!

17 days for useless agents to *&^% around and on the 17th day i finally found a lady who listened to me and got me hooked up in 2 hrs!

 

[HerZeLeiD]

took me 17 days and 2hrs to upgrade to 4mb!

17 days for useless agents to *&^% around and on the 17th day i finally found a lady who listened to me and got me hooked up in 2 hrs!

OMG people have no idea how often this happens with anything regarding a phone line. You will phone everyday and get a different person on the line, each with their OWN story. Then after a few days you finally get the right person and solves the problem in minutes. It's ridiculous.