Landmark Computers gone>?

It was down earlier guys :) Server if I remember correctly.

Seems to be working now though...
 
Would have saved a lot of people a lot of headaches if it stayed down.
 
Big up to Andy and Landmark, best service ever from them.
They have my total support.
 
Nameite said:
lol do share the experience

Andy was giving out great specials though...
Click to expand...

Bought around 3 grand's worth of stuff December a few days before closing. Everything was "in stock" according to the site but when it didn't arrive around closing date they called me and asked if I want to wait till January for them to reopen or want a refund. I decided to wait till early Jan since I wanted the stuff anyway and it was only a two to three weeks away (and up to then service was great)
After they opened in Jan I reckoned my hardware would arrive soon. About a week later I started mailing to find out what's going on. No reply, email after email.
Next I called them with my order number.
"Didn't you get your stuff?"
"No of course not, you didn't send it!"
So he wanted to investigate what's going on. Three days later no call back. I call again.
"Oh yes, sorry. Do you want to wait or get a refund?"
Obvoiusly I chose a refund. Had to mail once or twice and then made another call before I got my money around another week later.

There you have it. I will never deal with Landmark again, despite the good sevice I got in the beginning.
 
I have to agree with Zeb, service like that would put almost anyone off an online store.
 
Sorry for that guys, the US server was down (corrupt hard drives) that meant the entire site as well as all emails where down for around 10 hours.
Glad to report all is well with the site now.

Thanks for all the positive comments from most users, much appreciated.
Zeb, we try HARD to make sure all customers feel rewarded after buying from us and I'm bummed to know that there are ppl out there who have received poor service from me. I'm very sorry about this. We went through a very shaky December and honestly just grew too big too fast with huge amounts of order coming in. All sorted now.
 
Happens to everyone.
Cant please EVERY person even though you may try, its life...

Good to know everything is all sorted etc.
 
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