Last days with iBurst

[rudirautenbach]

Thought I'd throw my 2 cents in here (iBurst forum). I am on my last two weeks with iBurst. I have been a m2m subscriber for almost 2.5 years.

I scratched where the itch was not that bad. I went to MTN. I think it is worth mentioning to all the dudes & dudettes thinking of going across, think twice. I am locked into a 24 month contract with a SP that cannot even give me a fraction of the speed iBurst has to offer. Forget the ads and marketing campaigns, stick to what you have. At least iBurst does have a functional technical department that has helped me in the past (for no charge I might add) and although they could not fix the random disconnecting problem I had (and ironically now has dissappeared) at least they came and tried to help. Much much more than I can say for MTN. I have posted on hellopeter, wrote to MTN, called them, heck I'm even ready to knock on their doors. No avail.

Lesson learnt - Better the devil you know than the one you don't...

 

[Alchemist]

rudirautenbach, can't you pull the "I'm immigrating stunt" with MTN?

More often than not, they usually let you off the contract. You might have to pay a small penalty, but in the long run it might be worth it

 

[rudirautenbach]

Will have to consider it. I am in the process of talking to the CEO's office regarding the poor service delivery. Apparently they will consider cancellation if the coverage people confirm a poor subscription.

 

[fishfly]

huh? I don't get it? you had iburst but you not happy with MTN?

your title is rather misleading, maybe get a mod/admin to change it

as for iburst I must say at least they trying to listen to some things that are posted, here & on their blog...

 

[The_Techie]

I've experienced MTN and Vodacom's broadband offerings first-hand and I must say that iBurst is better than both. Better speeds and better support (just) give them the edge.

 

[Alchemist]

give them the edge.

No pun intended?

 

[Ekhaatvensters]

lol

probably not...

 

[rudirautenbach]

huh? I don't get it? you had iburst but you not happy with MTN?

your title is rather misleading, maybe get a mod/admin to change it

as for iburst I must say at least they trying to listen to some things that are posted, here & on their blog...

Been with iBurst, finishing off agreement end of the month. Went to MTN middle of March. Worst business decision I ever made.

 

[kingrob]

Yep, I'm using MTN HSPDA with my E220 modem at work, but would never swop it with iBurst - iBurst is much faster. Tested MTN at home, but 3G reception is not very good.