Latency problems and packet loss in CPT?

S

Seeyou

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Since last night, my latency to overseas game servers has shot through the roof, at one point being completely unplayable. This morning it's SOMEWHAT better, but still at least double what it used to be. There's also a fair amount of packet loss when pinging / doing traceroutes overseas.

Since SAIX ever so nicely disabled public access to their noticeboard, I can't see if there's a general problem or if it's just me. Is anyone else experiencing this, and/or does someone know if there's indeed a problem?
 
Think it is country wide, PTA and JHB reporting the same problems. Also interrested in knowing what the hell is going on with Telkom again.
 
I'm having time-outs on both local and international, started about an hour ago. Can still get email from one server and occasionally connect to a website. My connection has been stable for many months now here in Krugersdorp.
 
Just spoke to axxess. They cant see any problems on the network CAUSE THE NETWORK NOTICEBOARD IS DOWN!

They said there must be big problems if they cant log into the noticeboard.
 
Also having huge latency problems here in Sandton area, Johannesburg.

Traceroute shows packet loss at lon-ip-dir-telecity-pos-5-0.telkom-ipnet.co.za

Can someone else with problems check if their packets are also lost at this router?
 
Code: 
Pinging lon-ip-dir-telecity-pos-5-0.telkom-ipnet.co.za [196.43.9.50] with 32 byt
es of data:

Reply from 196.43.9.50: bytes=32 time=373ms TTL=246
Reply from 196.43.9.50: bytes=32 time=366ms TTL=246
Reply from 196.43.9.50: bytes=32 time=364ms TTL=246
Request timed out.
Request timed out.
Reply from 196.43.9.50: bytes=32 time=491ms TTL=246
Request timed out.
Reply from 196.43.9.50: bytes=32 time=366ms TTL=246
Request timed out.
Reply from 196.43.9.50: bytes=32 time=365ms TTL=246
Reply from 196.43.9.50: bytes=32 time=364ms TTL=246
Reply from 196.43.9.50: bytes=32 time=369ms TTL=246
Reply from 196.43.9.50: bytes=32 time=369ms TTL=246

Ping statistics for 196.43.9.50:
    Packets: Sent = 13, Received = 9, Lost = 4 (30% loss),
Approximate round trip times in milli-seconds:
    Minimum = 364ms, Maximum = 491ms, Average = 380ms
 
ultra-v16, try run tracepath google.com, or traceroute google.com, does that address appear in the router list?
 
https://www.ipact.telkom-ipnet.co.za/pubcgi/NBADSLRSS.pl

TELKOM SA ADSL Notifications


These are current and historical information about ADSL Faults, Planned work and Notices for Telkom SA






Link - Link between London and Bellville is down,Customers may expirience slow connectivity.
22 August 2008 11:13
Ref: NN0001424
Category Severity 1 Faults Type: Fault Condition Status: New
TimeDown: Fri, 22 Aug 2008 11:08:00 +0200 ETTR: 3 Hours
Areas affected:
Progress:
Link - NER: Akasia - AXH2510 DSLAM - No traffic to the DSLAM and the Router(10.99.56.34) / ATM INFO %TPRN1A P2-2-1 VPI 3 / *(363)*
06 August 2008 22:08
Click to expand...
 
Here is my traceroute to google.com

Code: 
Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

  1     6 ms    <1 ms    <1 ms  login.router [192.168.66.63]
  2    19 ms    20 ms    21 ms  dsl-241-192-01.telkomadsl.co.za [41.241.192.1]
  3    23 ms    21 ms    20 ms  196.43.33.201
  4    20 ms    19 ms    19 ms  196.43.33.201
  5   154 ms    21 ms    23 ms  196.43.33.2
  6    22 ms    22 ms    24 ms  196.43.33.5
  7   381 ms     *      366 ms  lon-ip-dir-telecity-pos-5-0.telkom-ipnet.co.za [
196.43.9.50]
  8   425 ms   393 ms     *     83.245.76.221
  9     *      399 ms   440 ms  209.85.252.40
 10   403 ms     *      406 ms  64.233.175.213
 11   403 ms   408 ms   398 ms  72.14.233.113
 12   404 ms   410 ms   404 ms  72.14.232.113
 13   425 ms   398 ms     *     72.14.236.134
 14   390 ms   396 ms   398 ms  google.com [72.14.207.99]

Trace complete.

All ip addresses after the IPnet has a high latency but im guessing cause its overseas. The Ipnet router is still sitting in SA and should still have a low latency.
 
SAIX Network Notice:

Fault Condition
Status : New
Problem Description : Link - Link between London and Bellville is down,Customers may expirience slow connectivity.
Impact :
Time Down : 2008-08-22 11:08
Sites : London
Affected : ADSL users, Dialup users, Leased Line users, WiMax users
ETTR : 3 Hours
 
Something is up. Normal web browsing on my side seems dodge too. Sites not loading etc.
 
Also very slow here in Melville ... anyone tried to call helpdesk? :D
 
Category Severity 1 Faults Type: Fault Condition Status: In Progress
TimeDown: Fri, 22 Aug 2008 11:08:00 +0200 ETTR: 3 Hours
Areas affected:
Progress: Techninicians are busy attending to cable break.
Click to expand...

Seems they're fixing it... *continues twiddling thumbs*
 
ultra-v16 said:
Having problems in Northcliff JHB. Slow sites, keep getting logged out of Gmail
Click to expand...

Having the same problem in Northcliff... WoW is unplayable :(

Not to mention TFU demo is waiting to be downloaded -.-
 
Last edited:
Globetrotter said:
SAIX Network Notice:

Fault Condition
Status : New
Problem Description : Link - Link between London and Bellville is down,Customers may expirience slow connectivity.
Impact :
Time Down : 2008-08-22 11:08
Sites : London
Affected : ADSL users, Dialup users, Leased Line users, WiMax users
ETTR : 3 Hours
Click to expand...

Helpful for international, but doesn't explain the local problems :rolleyes:
 
Ref: NN0001425
Category Severity 2 Faults Type: Fault Condition Status: New
TimeDown: Fri, 22 Aug 2008 11:14:00 +0200 ETTR: 3 Hours
Areas affected: DSLAM Affected: SUNNINGHILL PARK 10 DSLAM Affected: SUNNINGHILL PARK 9
Progress:
Click to expand...

Maybe?
 
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