Hi
I would like to pick the brain of all the guys/girls on the forum who know the law about a issue.
As far as I know, the consumer have the right to pay for account and services up and till the 7th of each month. It that correct?
Does the consumer have to right to choose what ever payment method he/she chooses to use, or is the consumer cut out of that?
I have been having problem with a certain ISP who has on two accounts deducted more than what they should have. Thus my reason for asking the questions above. Because I rather prefer doing EFT, because I give me more control over my account with the ISP and my own bank account.
The ISP say that they do not accept EFT payments, but on every invoice they sent me. They give their bank details and very nicely tell you what to do when you in fact make a EFT payment. i.e What to use as Payment Referce and where to sent proof of payment
I would like to pick the brain of all the guys/girls on the forum who know the law about a issue.
As far as I know, the consumer have the right to pay for account and services up and till the 7th of each month. It that correct?
Does the consumer have to right to choose what ever payment method he/she chooses to use, or is the consumer cut out of that?
I have been having problem with a certain ISP who has on two accounts deducted more than what they should have. Thus my reason for asking the questions above. Because I rather prefer doing EFT, because I give me more control over my account with the ISP and my own bank account.
The ISP say that they do not accept EFT payments, but on every invoice they sent me. They give their bank details and very nicely tell you what to do when you in fact make a EFT payment. i.e What to use as Payment Referce and where to sent proof of payment