Lightning Strike

abudabi

abudabi

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*grumble grumble*

I got hit yesterday and upon checking everything last night it appeared that only my phone line and fax machine was dead (no dial tone) but the internet was still working (hooray I thought).

Upon doing some tests tonight it looks like there's something up with my 384k ADSL as everything is alot slower. I use a Mega 100WR router and this is what it tells me.

Modem Status
Connection Status Connected
Us Rate (Kbps) 128
Ds Rate (Kbps) 384
US Margin 13
DS Margin 10
Trained Modulation ADSL_G.dmt
LOS Errors 16
DS Line Attenuation 39
US Line Attenuation 31
Peak Cell Rate 301 cells per sec
CRC Rx Fast 4092
CRC Tx Fast 1689
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path

&

ADSL Statistics
Transmit
Tx PDUs 12241
Tx Total Bytes 3689720
Tx Total Error Counts 0

Receive
Rx PDUs 15237
Rx Total Bytes 16483751
Rx Total Error Counts 852

These stats are after running the router for about 15 mins after a reset. I have removed all extra things on the line (Phone, POTS filter and surgeprotector just incase). I'm worried about the LOS errors. I cant remember ever getting those before and the receive errors also seems high??

Can anyone comment?


Thanks
 
abudabi, it could be that during the storm, the line/connection was damaged, hence the phone/fax line being out. Give Telkom a call and get them to test the line. Run a speed test as well (Telkom support will probably want you to do one anyway just to verify if there is a problem)
 
Thanks Alchemist. I already reported the voice line... but I think I'll tell them the ADSL is dodgy too. A couple of minutes ago the DSL light started flashing and then the internet light went out and I lost connectivity for a bit before both lights came back. Hasn't done it since though. I just hope that it exhibits these errors when the techie is here.

My local FTP downloads (and the speed test) wich should be maxing my line is coming down at half the speed. Let's hope they feel sympathetic and change my DSLAM or do whatever they need to sort me out.
 
I think its a connection problem, ADSL can run on just one wire hence the phone not working and slow speeds!
 
Well TELKOM pleasantly surprised me. They have fixed it in 24 HRS. And my adsl is running full steam with 0 LOS errors since this morning.

Hopefully this is a sign of things to come.
 
I like good news like this.
[wishes] now if only prices could come down and free local calls ... [/wishes]
 
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