Lightspeed

Gnome

Executive Member
Joined
Sep 19, 2005
Messages
7,208
You will never get 100 Meg over WiFi because of real world conditons, never mind that in most cases with 4-5 devices connected you will get much less than 100

100 Meg? 100 megabits?
Or do you mean 100MiB which is roughly 800 megabits

100MiB/s (800 megabits for those wondering) is not really unrealistic. I'm getting around 700-800 megabits with my access point (real speed, rather than the advertised 2000megabits which is obviously unrealistic)

eg, This is my FTTH tested over wifi:


Asus RT-AC68U running as an Access Point, Connected to a MBP (newer retina model)
 
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SigmaZ

Well-Known Member
Joined
Sep 22, 2008
Messages
122
Hey guys, I have requested information about the required uptake in my complex to have a fibre line installed. My first email was ignored. I called in and was told I must give a reference number when emailing which I did. I then received a response saying that fibre can be installed in my complex at an estimated uptake of R10000 per month. They also asked for the details of somebody in my home owners association to send all the details to.

I replied saying that I am a trustee and that information can be sent to me. I also asked them if 12 people take up their R899 special would that be considered an investment of R10000 per month? I never received a response.

Just want to find out if this is their general treatment of potential customers and if I am correct in my assumptions about the required up-take?

Thanks guys.
 

oober

Expert Member
Joined
Apr 3, 2005
Messages
3,080
Hey guys, I have requested information about the required uptake in my complex to have a fibre line installed. My first email was ignored. I called in and was told I must give a reference number when emailing which I did. I then received a response saying that fibre can be installed in my complex at an estimated uptake of R10000 per month. They also asked for the details of somebody in my home owners association to send all the details to.

I replied saying that I am a trustee and that information can be sent to me. I also asked them if 12 people take up their R899 special would that be considered an investment of R10000 per month? I never received a response.

Just want to find out if this is their general treatment of potential customers and if I am correct in my assumptions about the required up-take?

Thanks guys.

Pretty much sums it up. Laurie was at our complex we discussed the whole project had more than the R10,000 per month required uptake. Never heard anything back from them. I think they are being inundated with complexes that are interested and cherry picking the wealthy complexes first.
 

CyberSmart

CyberSmart representative
Company Rep
Joined
Dec 7, 2011
Messages
87
Pretty much sums it up. Laurie was at our complex we discussed the whole project had more than the R10,000 per month required uptake. Never heard anything back from them. I think they are being inundated with complexes that are interested and cherry picking the wealthy complexes first.


Hi Guys,

We apologise profusely for the lack of response to your fibre enquiries and for any inconvenience this may have caused.

We would like to investigate this further and update you with the information you have requested in your enquiries.
Kindly send an e-mail to info@lightspeed.co.za with the subject "My BB Fibre enquiry" and include your ticket number and any other details in the body of the e-mail.

We have a consultant awaiting your e-mails as they need to investigate and provide feedback as soon as possible.
 

trdsa

New Member
Joined
Aug 22, 2006
Messages
5
100 Meg? 100 megabits?
Or do you mean 100MiB which is roughly 800 megabits

100MiB/s (800 megabits for those wondering) is not really unrealistic. I'm getting around 700-800 megabits with my access point (real speed, rather than the advertised 2000megabits which is obviously unrealistic)

eg, This is my FTTH tested over wifi:


Asus RT-AC68U running as an Access Point, Connected to a MBP (newer retina model)

Hi
What is package you are one and what speed do you get over the line?
 

oober

Expert Member
Joined
Apr 3, 2005
Messages
3,080
Hi Guys,

We apologise profusely for the lack of response to your fibre enquiries and for any inconvenience this may have caused.

We would like to investigate this further and update you with the information you have requested in your enquiries.
Kindly send an e-mail to info@lightspeed.co.za with the subject "My BB Fibre enquiry" and include your ticket number and any other details in the body of the e-mail.

We have a consultant awaiting your e-mails as they need to investigate and provide feedback as soon as possible.

Too late Link Africa going to give us fibre. Our complex was obviously not good enough for LightSpeed fibre... :whistling:
 

Nerfherder

Honorary Master
Joined
Apr 21, 2008
Messages
29,703
100 Meg? 100 megabits?
Or do you mean 100MiB which is roughly 800 megabits

100MiB/s (800 megabits for those wondering) is not really unrealistic. I'm getting around 700-800 megabits with my access point (real speed, rather than the advertised 2000megabits which is obviously unrealistic)

eg, This is my FTTH tested over wifi:


Asus RT-AC68U running as an Access Point, Connected to a MBP (newer retina model)

OK, with no one else on the WIFI and no one plugged in to the network ? And you are right next to the router?
 

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
30,957
OK, with no one else on the WIFI and no one plugged in to the network ? And you are right next to the router?

Well, just got my new AC Archer D5 router, copying stuff over the network I got 28MB/s. Would you like me to screenshot it for you? About 10m/1 cement wall and wooden ceiling from the router.

EDIT:
Untitled.png WiFi network copy, lots of tiny files.
 
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Gnome

Executive Member
Joined
Sep 19, 2005
Messages
7,208
OK, with no one else on the WIFI and no one plugged in to the network ? And you are right next to the router?

Wait, what are we talking about here?
Other devices were connected to wifi but I'm not sure if they were transferring data.

My wifi is only used as an AP so generally there are a lot of devices connected via ethernet. (NAS + 5 VMs, RPi/inverter, Intel NUC + TV)
Only stuff like my phone + laptop and GFs laptop + phone, etc. go via wifi.
Obviously I didn't let them all do the speed test at the same time.
But I didn't like setup some kind of ideal situation.

I was about 10 meters away form the AP which is in another room separated by a brick wall.
My phone is in the same room as me on the table.
GF was on her laptop (MB Air)
Just ran the test when I saw this thread.

When I got the router originally I did some speed tests and at that point concluded that my speed was going to be capped by my fiber so I stopped worrying about it.

But why take my word for it: http://www.smallnetbuilder.com/tools/charts/router/bar/76-total-simul
Many tests there, I recommend looking at their testing methodology.
I used that to settle on my Asus-68U/P, hit the price/performance ratio that I wanted.
Before that I used a Netgear WN203 which got a very sad 40 megabits/s. (prompting the upgrade)

Only other thing worth mentioning is the access point has an auto-reboot setup (every morning at 6).
So I haven't really noticed any fluctuations thus far (or downtime for that matter)
 
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saturnz

Honorary Master
Joined
May 3, 2005
Messages
19,666
I'm not sure if this is perhaps because of me installing an SSD, but my torrents are quite healthy these days.

Averaged out around 700kB/s or just under 3 hours

theflash.jpg
 
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zeck

Well-Known Member
Joined
May 6, 2008
Messages
167
A year on and I'm back. The uptake minimum has reduced and now I'm curious how the experience has been and if it has degraded.
I'm about to push for lightspeed fibre at my complex (again) and curious if there are any hidden caveats or degradation of service? Don't want be blamed a year after for locking in with a bad provider.
Maybe someone can tell me the pings to CS GO servers here in SA?
I have multiple providers about to activate in my area, telkom(openserve), greencom. How does lightspeed compare to them?

Appreciate all the responses I can get.
 

saturnz

Honorary Master
Joined
May 3, 2005
Messages
19,666
A year on and I'm back. The uptake minimum has reduced and now I'm curious how the experience has been and if it has degraded.
I'm about to push for lightspeed fibre at my complex (again) and curious if there are any hidden caveats or degradation of service? Don't want be blamed a year after for locking in with a bad provider.
Maybe someone can tell me the pings to CS GO servers here in SA?
I have multiple providers about to activate in my area, telkom(openserve), greencom. How does lightspeed compare to them?

Appreciate all the responses I can get.

I've been using the 100mpbs product for a year and a half and I have no complaints

ping from jhb to cape town is under 30ms and stable (like really stable, no green lines or yellow spots in the Quakelive lagometer)

as for the contract, lightspeed has a 24 month contract but there are shorter contracts depending on whether you want to incur the installation cost upfront or not, I don't think you get locked into only using them as a provider.
 

cam182

Active Member
Joined
Apr 12, 2009
Messages
42
Anyone else having issues with the connection dropping out every couple of hours? Reconnects instantly so you might not notice it if you are browsing online but i've noticed it on the ps4 where i will occasionally lose connection in an online game.

Connection is via another wifi router which is functioning as a access point to provide the wifi. I'm pretty confident i've set it up correctly but not sure how to test this.
 

Gnome

Executive Member
Joined
Sep 19, 2005
Messages
7,208
Anyone else having issues with the connection dropping out every couple of hours? Reconnects instantly so you might not notice it if you are browsing online but i've noticed it on the ps4 where i will occasionally lose connection in an online game.
Nope, don't have this problem.
My PPPoE session stays active until I kill it.
That said, I reset the PPPoE session once a day using a script (6 in the morning)
I can see when it gets killed because PfSense logs PPP session terminations

I have noticed another problem.
Haven't yet determined if it is on my end or the Cybersmart end:
When I really hit the session hard at some point my speed goes to 5MiB/s and stays there.
If I reset the PPPoE session (which takes a second), it'll go right back to max speed.

To hit this problem I need to generally download more than 10GiB in a few minutes.
Super annoying.

Nothing on the PfSense forums lead me to believe the problem is on PfSense, but need more testing.
Connection is via another wifi router which is functioning as a access point to provide the wifi. I'm pretty confident i've set it up correctly but not sure how to test this.
I would start by looking at logs on the router that establishes the PPPoE session.
Hopefully it shows a drop in the PPP session.
Thereafter you should check your wifi AP logs and see if it has record of a client disconnecting/reconnecting/etc.

Really depends on how great the routers are.

Alternative connect something directly to the router that is connected to the Fiber. By cable obviously.
Ping a destination with a short hop.
eg. cybersmart.co.za
Windows sucks for this, so there you would need to figure it out yourself.
On Linux:
Code:
#!/usr/bin/env sh

# Server behind WAN with a very short hop, try find such a server using tracert/traceroute cybersmart.co.za
destination='cybersmart.co.za'

while(true); do
  ping -c 1 "${destination}" 1>/dev/null 2>/dev/null
  if [ ! "$?" = "0" ]; then echo "Failed to ping"; fi
done

Smash Cntrl-c to stop it.
If at any point it stopped working you'll see a failed to ping message.
To create and run script:
Code:
touch test_script.sh
vi test_script.sh # vi is pretty ubiquitous but hard for new people, you can google how to use nano, etc. also
press i
paste stuff
press [esc]
press :wq[enter]
chmod 775 test_script.sh
./test_script.sh
 

zeck

Well-Known Member
Joined
May 6, 2008
Messages
167
I've been using the 100mpbs product for a year and a half and I have no complaints

ping from jhb to cape town is under 30ms and stable (like really stable, no green lines or yellow spots in the Quakelive lagometer)

as for the contract, lightspeed has a 24 month contract but there are shorter contracts depending on whether you want to incur the installation cost upfront or not, I don't think you get locked into only using them as a provider.

Thanks Saturnz! I'm a bit concerned if let's say someone would want to move to another ISP, would we have to trench a separate fibre line?
 

saturnz

Honorary Master
Joined
May 3, 2005
Messages
19,666
Thanks Saturnz! I'm a bit concerned if let's say someone would want to move to another ISP, would we have to trench a separate fibre line?

that's a good question, I'll ask our building's IT consultant, but I'm almost sure it depends on your own internal structure rather than lightspeed, as far as I know they don't own the fibre.

in my building we are able to run multiple ISP's to a certain extent. We currently have a 10mbps ADSL line also installed if the fibre goes down for whatever reason, but I will find out if any one specific person can be using the ADSL, or a different fibre ISP.

edit: for a multiple ISP solution you are looking at a model similar to the one Parkhurst in Gaunteng has done

http://www.parkhurst.org.za/FTTH
 
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zeck

Well-Known Member
Joined
May 6, 2008
Messages
167
that's a good question, I'll ask our building's IT consultant, but I'm almost sure it depends on your own internal structure rather than lightspeed, as far as I know they don't own the fibre.

in my building we are able to run multiple ISP's to a certain extent. We currently have a 10mbps ADSL line also installed if the fibre goes down for whatever reason, but I will find out if any one specific person can be using the ADSL, or a different fibre ISP.

edit: for a multiple ISP solution you are looking at a model similar to the one Parkhurst in Gaunteng has done

http://www.parkhurst.org.za/FTTH

Thanks saturnz.

What a mission as I don't want to be locked in with lightspeed as a precaution.
Do you maybe have any experience with Openserve?

Spoke to Vox telecom today and they have a strange arrangement with DFA, they can only provide fibre access in Parkhust, jhb.
 

saturnz

Honorary Master
Joined
May 3, 2005
Messages
19,666
Thanks saturnz.

What a mission as I don't want to be locked in with lightspeed as a precaution.
Do you maybe have any experience with Openserve?

Spoke to Vox telecom today and they have a strange arrangement with DFA, they can only provide fibre access in Parkhust, jhb.

I'm not familiar with Openserve, I was just a desperate end user wanting fast cheap internet and I spent quite some time overcoming obstacles to eventually get it.

I think you should really have a good look at the Parkhurst model if you are worried about being locked into a specific provider.
 

Henry.de.kock

Well-Known Member
Joined
Oct 31, 2014
Messages
335
Sorry to hijack the thread.

I submitted a request to Lightspeed, and got this reply: " We have noted that your building has approved and is awaiting reticulation."
Please could some one tell me what that means, since this boerkie isn't very conversant in English.
 
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