Line and data cancellation notice period

[BuckRogers]

Hi AfriGuys - My line and data is currently with Afrihost.
We are in the process of getting fibre in the area - the digging has started so it won't be too much longer.
How does the cancellation notice period work of the ADSL line portion - same as data or different ?
Ideally I'd like to cancellation to happen together (when the time comes)

 

[cyberbob1979]

Usually 1 Calendar month notice (so if you cancel now, it will be effective from 1st June - i.e. no more line and access at the end of May)

 

[AfriGenie]

Hi AfriGuys - My line and data is currently with Afrihost.
We are in the process of getting fibre in the area - the digging has started so it won't be too much longer.
How does the cancellation notice period work of the ADSL line portion - same as data or different ?
Ideally I'd like to cancellation to happen together (when the time comes)

Evening!

If you cancel before the 23rd of the current month the cancellation will be effective at the end of the current month.

 

[Johnatan56]

Evening!

If you cancel before the 23rd of the current month the cancellation will be effective at the end of the current month.

For the data and not the line or both?

 

[AfriGenie]

For the data and not the line or both?

This applies to DSL data and DSL lines.

 

[BuckRogers]

Thank you AfriGenius

 

[AfriGenie]

Thank you AfriGenius

Only a pleasure!