LIne speeds not up to snuff

TheCelt58

Active Member
Joined
Sep 4, 2014
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Location
Southern Suburbs of Cape Town - behind the Mountai
I'm currently with WebAfrica and would not change to another ISP for all the tea in China. And i, can DRINK tea . . .

Having said that i recently upgraded from a 2Mb/sec line to a 4Mb/sec line and simultaneous;y from 40Gigs anytime PLUS 80 Gigs midnight to 6am capped package to 4 Mb/sec uncapped. I should add that WA manage my ADSL line and always have, from day 1 nine years ago

From 01 Feb I'm going back to my capped package but I'm keeping my speedier (?) ADSL line. WebAfrica are the most transparent, service-oriented bunch of geezers and gals that I've ever had the pleasure to deal with. BUT . . . here's the rub;

As we know, Telkom owns and handles the infrastructure At WA's site my line "synchs at a perfect 4 Mb/sec" and they have no reason to try to mislead me. I'm tech-savvy enough to understand attenuation issues and the like BUT! Using EVERY speed test that I can find, on this forum and elsewhere, I achieve an average of the results here - http://speedtest.ookla.com/result/2810309489.png. which are far from satisfactory. Telkom tell me that the line to my point in my exchange (Wynberg, Cape Tow) can handle up to 10 Mb/sec with ease. Why then, do I get excuses re "losses through copper" and other such bunkum.

If ANYONE can throw light on this subject and satisfactorily explain why I'm receiving a service if less than 2/3 rds of what I'm paying for please let me know.

Thanks and regards,
The Celt58
 
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