Line Syncing Perfectly but Not Authenticating with ISP...What Gives?

I have this now after load shedding,but mine router shows incorrect password,even on the default guest account which Im sure is correct, tried factory reset,unplugging for 5 minutes,nothing worked, only happens after some load sheding not every one,but works fine afterwards

Edit:And working after two hours

Edit happened at 9pm also, phoned Telkom and they said there is currently a national authentication problem
 
Last edited:
Same here started at about 11:30 am and my mate in also has no connection.
Telkom support told me there's a DSLAM problem somewhere in Krugersdorp and they working on it.

Still no luck after 9 hours :(.
 
Well, sorry to bump an old thread, but figured no need to start a new one for the same problem.
Yesterday, lost synch completely, although voice line is fine.
Reported the fault, and today got an sms to say synching problem is resolved.

Then I find that the modem synchs fine, but will not log in to the isp.
And considering I have 3 different isp accounts and 2 different modems....I am now 100% sure it is not me. However, when reporting the fault again, I get told "our side it looks fine, synchs ok, and no faults"
I can tell they just think I don't know how to enter a password.
I tried explaining to them that it is their side, and to check the DSLAM ports, and reset the port too...and they brushed me off.
Now I had some guy calling me..making all the appropriate noises when i explain it all, and then telling me there must be an underground cable fault, and he will tell them to check it.
Umm WTF? Sounds like he is just brushing me off too, and saying whatever sounds to him like the right noises.

I don't even know what to try next. I have some pretty important stuff I need to be doing online, and don't have the funds to keep buying cellphone data. Really wish there was fiber in my area. :mad:

Anyone have any suggestions on what I can try, who I can try, or who I can hold hostage or whose fingers I can chop off one by one?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X