LiquidTelecoms VOIP Help

[Ice2Cool]

Hi guys,

I require some assistance please as I do not have experience with VOIP. My dad has a small office where there are currently 4 telephones all sharing the same number. They are all analogue phones and when the phone rings, one of them answers it. There is no receptionist and no PABX. It is an analogue line that is split to 4 phones.

Telkom has informed him that they are no longer supporting copper and want him to switch over to LTE. He hates the LTE solution and since he has Liquid Telecoms fiber in the office wants to switch to Liquid Telecoms VOIP. What is important is that he wants to retain the same number for his office so wants to port the number to liquid telecoms.

Now, his fiber modem has several ports, one port being for data and the other port being for Voice. How exactly do I go about setting this up before they switch over anything?

Do I just run network cable from the modem to the 4 offices with some sort of switch to split to the 4 phones? I am assuming I would need to change the phones to SIP Phones? This is where I am totally confused. How exactly do I go from the modem to the 4 phones? Please bare in mind there is no receptionist, no PABX and I need to retain the 1 phone number which rings in all offices simultaneously. LiquidTelecoms support is attrocious and arent really giving me a clear answer as to what needs to be done.

Thanks!

 

[PBCool]

Your router may have a SIP/VOIP POTS gateway, IE you get a sip server a username and password and you enter that into your router, this in theory then turns your analogue port to a POTS telephone line. Plugging multiple devices into it however I am not sure what the result may be.

You may need to get a VOIP gateway and then get SIP phones using a single SIP trunk associated to the existing number, which would also need to be ported.

I wouldn't advise Liquid for this kind of thing as it's actually a simple requirement and asking them for this is going to send you in circles for ages.