Hi im sure this question might have been asked before but im afraid I dont have time to scroll thru all the threads so let me make this post..
I want to know if my local b/w usage is counted toward int cap, if that is the case when was this introduced ? When we signed up for ADSL nothing of this was mentioned, can they just go change it without user concent ? I know we agreed to term when we ordered ADSL but we did not see local bandwidth counting toward cap ?
Is it legal for businesses just to change the terms without notifying customers ?
Any of you readers here work for Telkom and could perhaps have a serious chat with one of the guys in charge about this ?
I knew there was a 3GIG cap, its pathetic but still we accepted and ordered ADSL, what we didnt agree to was local b/w adding toward that usage.
Dont you guys see you are not good in public eye ? OR dont you worry at all since you still have your monopoly going even tho it was supposed to expire this year? Is telkom's boss perhaps relative to Thabo Mbeki and worked out some sort of fraudulant (sp?) scheme on how to keep Telkom still in the loop ?
Im disgusted by the service you are providing, even more so with you just changed the terms without even calling or emailing us !
I want this to go back to the normal way of thing when we agreed to the terms, int b/w gets add to int usage, and local b/w is unlimited thats what we paid for, thats what we agreed to, we <u></u>never<u></u> agreed to having local b/w added to int usage !
I want a reply please, I KNOW atleast one person involved with Telkom is reading this, so please speak up and let me know why I am wasting my money ?
Thanks.
I want to know if my local b/w usage is counted toward int cap, if that is the case when was this introduced ? When we signed up for ADSL nothing of this was mentioned, can they just go change it without user concent ? I know we agreed to term when we ordered ADSL but we did not see local bandwidth counting toward cap ?
Is it legal for businesses just to change the terms without notifying customers ?
Any of you readers here work for Telkom and could perhaps have a serious chat with one of the guys in charge about this ?
I knew there was a 3GIG cap, its pathetic but still we accepted and ordered ADSL, what we didnt agree to was local b/w adding toward that usage.
Dont you guys see you are not good in public eye ? OR dont you worry at all since you still have your monopoly going even tho it was supposed to expire this year? Is telkom's boss perhaps relative to Thabo Mbeki and worked out some sort of fraudulant (sp?) scheme on how to keep Telkom still in the loop ?
Im disgusted by the service you are providing, even more so with you just changed the terms without even calling or emailing us !
I want this to go back to the normal way of thing when we agreed to the terms, int b/w gets add to int usage, and local b/w is unlimited thats what we paid for, thats what we agreed to, we <u></u>never<u></u> agreed to having local b/w added to int usage !
I want a reply please, I KNOW atleast one person involved with Telkom is reading this, so please speak up and let me know why I am wasting my money ?
Thanks.
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