Hi Guys
I need your help. I have a Moto E2 running Lollipop.
I have somehow forgotten my screen pattern lock and now I cannot unlock my phone.
In older versions of android, you can unlock the phone using your Gmail password but it seems that lollipop does not have that option (I have entered the incorrect pattern 70 times and no option has appeared for Forgot Password).
I have tried to go the Android device manager to unlock my phone on the net and my phone does not appear there
As you might know, Lollipop has a smart lock function which does not require a pattern lock when certain bluetooth devices are connected but this requires you to enter the pattern once on connection then it disables the pattern as long as that device is connected so that does not help.
The good news is that lollipop has a multiuser system so I am able to use the phone as “Guest”(Huge security flaw in my opinion) but I would like to use my normal account.
I would like to avoid resetting my phone if possible as I do not want to lose my data.
Any advice/suggestions?
I need your help. I have a Moto E2 running Lollipop.
I have somehow forgotten my screen pattern lock and now I cannot unlock my phone.
In older versions of android, you can unlock the phone using your Gmail password but it seems that lollipop does not have that option (I have entered the incorrect pattern 70 times and no option has appeared for Forgot Password).
I have tried to go the Android device manager to unlock my phone on the net and my phone does not appear there
As you might know, Lollipop has a smart lock function which does not require a pattern lock when certain bluetooth devices are connected but this requires you to enter the pattern once on connection then it disables the pattern as long as that device is connected so that does not help.
The good news is that lollipop has a multiuser system so I am able to use the phone as “Guest”(Huge security flaw in my opinion) but I would like to use my normal account.
I would like to avoid resetting my phone if possible as I do not want to lose my data.
Any advice/suggestions?