Looking for IT Audit and help desk software, cloud based South Africa hosted

[Kdes]

Good Day All

I please need help to find Helpdesk and Audit software that is cloud based and is charged in Rand.

Something like SysAid or FreshDesk but need it to be charged in Rand so we dont have to worry about the dollar and pound fluctuating. I also dont want to host it my self because i want a solution to be manged for me with not having to use my resource.

Any ideas?

Thank you

 

[Luke7777]

Maybe have a look at www.seapine.com. We're using the TestTrack module, but it's hosted on our local server. They do have cloud options I believe. Not sure where it's hosted though

 

[Kdes]

Thanks will have a look at it, any one with others i can look into?

 

[gfmalan]

Get yourself a hosting package at ISP that gives you 2-3 MySQL DB's, and then you can run everything "in the cloud" but you stay in control (maybe R99 per month).

To Audit software and hardware in company (for free) you can use
http://www.belarc.com/free_download.html
You run this app on each machine, and then save the result to an file. Then combine all the files.
(Manual process, but it's free and simple)

To run assets and helpdesk, look at
http://www.kwoksys.com/

Helpdesk only:
http://hesk.com/ (SysAid sponsored - free to you)
http://osticket.com/ (I use this one)
http://www.spiceworks.com/free-help-desk-software/ (Here you get a ticket system, and a IT forum that people can help you, and you them)
http://www.otrs.com/software/open-source/

There are many more,

 

[Kdes]

Thank you will have a look at the products you mentioned.

Is there more suggestions? Keen to look into as many products as possible.

 

[gfmalan]

Thank you will have a look at the products you mentioned.

Is there more suggestions? Keen to look into as many products as possible.

Google is your friend

 

[Kdes]

I'm looking suggestions of products that people have used... First hand exp.

 

[SauRoNZA]

Spiceworks?

I used it in a self hosted environment but I know they have a cloud offering now.

 

[Jet-Fighter7700]

I'm looking suggestions of products that people have used... First hand exp.

Sysaid, has a nice mobile app as well,

 

[naeem]

for Helpdesk, consider OSticket - its free, you can set it up on your website hosting or domain somewhere.

Using it for about 3 months, 4000+ emails later and its still standing

 

[Shane_Refresh Networks]

Hi ,
We are Refresh Networks!!!
Situated at Sandton, South Africa.
Refresh Networks is an enterprise solution company providing customers with integrated end-to-end solutions and services to improve their business performance in real-time.Recently partnered with Fresh Desk.Please do visit for any quick assistance.

Cordially,
Shane
Founder & Director
www.refreshnetworks.co.za
+27 (0) 10 035 1438

Good Day All

I please need help to find Helpdesk and Audit software that is cloud based and is charged in Rand.

Something like SysAid or FreshDesk but need it to be charged in Rand so we dont have to worry about the dollar and pound fluctuating. I also dont want to host it my self because i want a solution to be manged for me with not having to use my resource.

Any ideas?

Thank you