Looking to move ISPs

moedawood

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Hi, just need some reviews about Web Africa or any other ISP that people are using mainly for streaming. Looking to move from Afrihost. Already have Vox as a back up account so not worried about reviews for Vox, MWeb and Afrihost.

Those on Web Africa, how's the experience?
 
Hey dude, saw your question in the other thread. I'm on fibre with ISPAfrika at the moment, so unfortunately can't comment much on ADSL.

After the AH fiasco in September we moved to Crystal Web and used them in Oct and Nov. We were on capped, a business account I think (name might have changed in the meantime) and I was very happy with them. We used it for Netflix, Youtube and some gaming (Overwatch mainly) and it ran like a dream. We might move house again at the end of the year and if we can't have fibre again I'll definitely go back to CW. I've had some bad experiences with WA in the past, but I'm also hearing lots of good things about them lately.

AH unfortunately shows all the signs of becoming the next OpenWeb. I used to be a big OW fanboy and it took me years to wizen up to their nonsense. The only difference between OW and AH is that Keoma sucked at PR and was very rude, so it was easy for people to accept that they were being fed BS. Gian spends a lot of time honing his 'nice guy' act, so people don't want to believe he's BSing them. Other than that they're very similar. Exchange congestion was a favorite excuse for OW as well.
 
Don't believe AH "debug" your connection lies, they were spinning me along for almost 3 months "testing".
 
Finally found your thread. I'm still deciding between CW and WA. My worry is WA seems to less consistent. I also feel that bigger isp tend to start getting big headed and thats when we experience crap like we are experiencing with our current isp.
Doing more testing on Cw but I think I might settle for them.
 
Finally found your thread. I'm still deciding between CW and WA. My worry is WA seems to less consistent. I also feel that bigger isp tend to start getting big headed and thats when we experience crap like we are experiencing with our current isp.
Doing more testing on Cw but I think I might settle for them.

With Crystalweb, the issue is that the extra R 50 does make a bit of a difference at the moment. I'm currently paying R 198 for 200GB, 500MB mobile data, simfy. Whereas R 249 for just 150GB. Web Africa offers R 199 for 150GB unshaped which I'm fine with. Crystel Web doesn't offer anything at R 199 for capped. I'm also worried about Web Africa. So far Crystal Web has an excellent reputation
 
You got to pay a bit extra for quality in this realm, just have to take it on the chin. From all reports Cw is very decent value for money considering what you get. Nothing worse than dodgy Internet, I've got better things to worry about!
 
You got to pay a bit extra for quality in this realm, just have to take it on the chin. From all reports Cw is very decent value for money considering what you get. Nothing worse than dodgy Internet, I've got better things to worry about!

That is 100% true. It does seem that with CW you are getting your value with the excellent internet connection.

Sadly, Afrihost doesn't seem to be solving their issues anytime soon. They give good value but it seems the costs are outweighing the benefits.
 
We stream NetFlix/Showmax/Youtube every night on WebAfrica capped without hassles but our exchange is not congested ...

(Home: 150GB + 1000GB @ R149.00)
 
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That is 100% true. It does seem that with CW you are getting your value with the excellent internet connection.

Sadly, Afrihost doesn't seem to be solving their issues anytime soon. They give good value but it seems the costs are outweighing the benefits.
Look what AH posted today. They sort of finally admitted there are problems
 
They finally did admit the issues. Now to get them resolved. Will stick around till end of Feb to see if there's an improvement or decline
 
They finally did admit the issues. Now to get them resolved. Will stick around till end of Feb to see if there's an improvement or decline
If it was that soon they would have said so. It obviously isn't that soon.
 
They finally did admit the issues. Now to get them resolved. Will stick around till end of Feb to see if there's an improvement or decline
What issues are they having, that thread is so long will be brain dead before I reach the end?
 
What issues are they having, that thread is so long will be brain dead before I reach the end?

Morning Everyone

I just want to quickly respond to the multiple complaints from Cape Town, PE and other South Region users. We definitely know that latency is not what we'd like, and our team is working really hard to preserve the overall experience.

I just want to be clear that we're not shaping any products that shouldn't be shaped, however shaping aggressively is still not giving us the headroom we need to keep latency at levels we'd like to see. We've already scheduled critical upgrades to ensure that we can deliver a better experience. In the meantime, our team will continue to look at every possible way to deliver the best experience possible when demand is at its highest.

I see a few people mentioning promotions putting strain on the network. We've mentioned many times before that this is not the case. In fact, Free-Time is one example where we actually wanted to try to spread out demand on the network, to give our users a better experience (at our cost). However, it just hasn't really had the impact we had hoped for, but certainly has not negatively impacted the network except that it has increased our costs a lot more :(

I just want to reassure everyone here that we always do very careful analysis of the impact of any promotion prior to and during launch to ensure that it does not affect our overall network performance, and if this is the case, our client's experience always comes first.

That

Also high latency during peak times with extreme shaping.
 
That

Also high latency during peak times with extreme shaping.
All I read was bs bs bs bs and more bs?

Just seems their bandwidth is over sold once again and every one has to take a free haircut in speeds and latency.
 
All I read was bs bs bs bs and more bs?

Just seems their bandwidth is over sold once again and every one has to take a free haircut in speeds and latency.

Durban has no issues here with AH. Actually found my line is faster with AH than CW. Made a CW Test account - more latency (32 ms, Afrihost is 15 ms) and speeds where much slower. I have a Capped Account with AH

Point I'm making is if you're in the south, Stay away from AH. But this issue isn't apparent in other Regions.
 
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