Lorentzville/ JHB ADSL problems

[mrlgm007]

Good Day

Posting this for a friend just got his 2mb line with telkom as ISP installed about 3 months back but of late very high latency some nights 30 + other night 500 +

In the evening we often experience very slow speeds and high latency. Been going on for the last 2 weeks now.

Phone number: 011 614 XXXX

ADSL line speed: 2Mbps ADSL

ISP name: Telkom Uncapped

Time: 18:00 to 23:00 in the evening.

Sync speed of the line: 2mb.

C:\Users\Pedro>tracert Telkom.co.za

Tracing route to Telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 69 ms 68 ms 83 ms ti-224-32-01.telkomadsl.co.za [105.224.32.1]
3 92 ms 83 ms 100 ms ti-224-0-06.telkomadsl.co.za [105.224.0.6]
4 92 ms * 90 ms ti-224-0-13.telkomadsl.co.za [105.224.0.13]
5 * 88 ms 127 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.37]
6 94 ms 74 ms 79 ms 196.43.39.166
7 91 ms 90 ms 91 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
8 58 ms 49 ms 50 ms nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.30]
9 65 ms 75 ms 95 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43
.22.222]

C:\Users\Pedro>tracert www.google.co.za

Tracing route to www.google.co.za [74.125.233.95]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 10.0.0.2
2 596 ms 433 ms * ti-224-32-01.telkomadsl.co.za [105.224.32.1]
3 90 ms 138 ms 77 ms ti-224-0-06.telkomadsl.co.za [105.224.0.6]
4 51 ms 53 ms 44 ms ti-224-0-13.telkomadsl.co.za [105.224.0.13]
5 41 ms 44 ms 25 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.37]
6 * 101 ms 95 ms rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.
43.11.134]
7 92 ms 78 ms 93 ms 196.43.26.106
8 91 ms 93 ms 85 ms 72.14.212.1
9 109 ms 234 ms * 64.233.174.57
10 * 191 ms 163 ms jnb01s02-in-f31.1e100.net [74.125.233.95]