LTE Activation

[Captain Morgan]

Hi,

I've got a new LTE contract but have been struggling this whole week with the call center to get LTE activated.

According to the call centre, it is activated, however only 3G shows on the Huawei B315 router. When I force it to 4G, it does not connect.

Will appreciate if anyone can assist or advise on how to get LTE activated, as the call center clowns are of no help.

 

[marioat1]

Hi,

I've got a new LTE contract but have been struggling this whole week with the call center to get LTE activated.

According to the call centre, it is activated, however only 3G shows on the Huawei B315 router. When I force it to 4G, it does not connect.

Will appreciate if anyone can assist or advise on how to get LTE activated, as the call center clowns are of no help.

Call them and ask them to deactivate lte services.

Then call back so you get a different consultant and have them activate lte.

This has been posted previously.