Maintenance Update:

Yeah, seems latency is still very high at the moment, even to local sites. Fine on my axxess account. The high latency to local sites started for me yesterday.
 
WTF is going on??

Just started browsing and everything is at donkey-pace???



Anyone got any answers??
 
mweb is pathetic lately. cant even play online with my capped mweb account these last few days.
 
WTF is going on with this now. Browsing is TERRIBLE! Sites timing out...
 
I am completely crawling snails pace! I normally can browse fast on 384K and download apps fine, but the last couple of days this is unbearable! (PMB for now)--nothing wrong with Telkom, just checked and reset line!--come on MWEB, at least tell us that work is being done to improve the situation. I am planning to buy unshaped capped account from Afrihost to get productive again! Have to submit funding proposal by end of tonight (midnight) and if the net is slow I will have to make another plan--this is mission critical problem!
here is a screenshot of the download speed-I am downloading printer driver so I can print my proposal--I am now mad!
Link to picture: http://mybroadband.co.za/photos/sho...mweb-384k-line-speed-on-http-download/cat/500
 
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this mweb is terrible, they should be refunding days with the next bill, this is just totally unacceptable
 
Ever since the maintenance period (in fact 2-3 hours before the Neotel "Midnight downtime" - which is I assume when M-Web started transferring over to their backup links to brace for the downtime) access on my 4mbit uncapped account has been awful. HTTP still runs relatively well, but by and large the rest is bad. Some symptoms include:

1) Intermittently poor video streaming. Trying to stream Penny-Arcade videos often results in nothing happening or needing to wait 30 mins to play a 10min clip. This never used to be the case.
2) Issues connecting to Steam/downloading Steam games. It can take me up to 30 mins to connect to Steam, if at all. When it does connect and there is something that needs to be downloaded it sometimes maxes out at 200KB/s, but more often is 5-10KB/s, which is pathetic.
3) High amounts of latency, first hop after router is 200+ milliseconds, which seems to imply some form of IPC issue. First hop should never really be exceeding 20ms at worst case.
4) Occasionally when browsing a webpage will just hang and not progress, a refresh generally kicks it back to life (caching server issue?) - this also happens when streaming, sometimes nothing streams until it's refreshed.
5) Occasionally a stream (such as from GameTrailers) will report it completed downloading, but will in fact have not fully downloaded (this is how their player behaves, if the stream cuts out at any point during streaming then their player defaults to reporting "I'm done!"), resulting in watching a video only for it to suddenly stop halfway (caching server issue?). This occurs more frequently when the stream is taking a long time to download.

FYI I've just reinstalled Steam in an effort to see if any of the issues I've been experiencing are caused by a broken installation. It's been updating for roughly 45 minutes now and the update is only about 30MB. This is worrisome as that means that the download was going close to dial-up speeds, if not worse.

M-Web, something has gone wrong on your network since the Neotel upgrades, please get it fixed ASAP.
 
So I submitted the proposal with huge attachments (close to 8MB) over the 3G networks (vodacom to be precise) just before the dealine midnight--cost me time and money this 'shay-na-negans' of slow MWEB speeds and huge latencies; for something I am already paying for.
 
can anyone from Mweb explain to me why my games are working fine during office hours but when its OOH then everything is *****ed ??????
 
vinnigepiet said:
can anyone from Mweb explain to me why my games are working fine during office hours but when its OOH then everything is *****ed ??????
Click to expand...

Hi Vinnigepiet, Please forward me your details and I'll get 1 of our Technical Specialists to get in contact with you
 
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