Makro website

murray654

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I was looking for a price for something and tried makro.co.za -> the site cannot be reached. Tried https and it works. Why would they not be redirecting to the secure site? Same thing on my phone.
 
makro.co.za works in my regular browser because it (in the background) reverts to the https version that I've probably visited previously / got cached.

makro.co.za in another browser that I never use doesn't load.
 
Why do we need a thread for this...
Thanks for the bump - got a reply from someone helpful

And thanks to whoever moved the thread: I am never 100% sure where I am supposed to post... So probably did not post in the right sub-forum (and have also criticised people for posting in the wrong place LOL)
 
Last edited:
I was looking for a price for something and tried makro.co.za -> the site cannot be reached. Tried https and it works. Why would they not be redirecting to the secure site? Same thing on my phone.
Maybe you should ask them?

BTW: http://www.makro.co.za redirects. Point that out when you get in touch with them ;)
 
Looks like builders.co.za is now following Makro's bad config (as both are Massmart brands - game.co.za however isn't).

I've escalated to higher ups at Builders and Massmart - let's see if I get a response...

TL;DR

non www doesn't work (builders.co.za / http://builders.co.za / https://builders.co.za)
www works (www.builders.co.za / http://www.builders.co.za / https://www.builders.co.za)

^ same for makro.co.za

Bit stupid as this will cost Massmart business - as non tech folks will just go over to a competitor, and order there.
 
I got a reply from the CEO of Massmart (or his assistant) - they're going to fix the issue. Nice that he took the time to acknowledge / action a fix.

--

Thank you for bringing this to my attention. This fault apparently arose due to Cloudfront update that was performed recently and our tech teams are working to get this fixed. Again, thanks for calling it out – it is much appreciated.

Best Regards,
Mitch

Mitch Slape
Chief Executive Officer

--
 
New error now - same for Builders / Makro:

https://builders.co.za --> wrong SSL cert (*.easyredirengine.com) --> site doesn't load
https://mako.co.za --> wrong SSL cert (*.easyredirengine.com) --> site doesn't load

While:

http://builders.co.za --> redirects to https://www.builders.co.za fine
https://makro.co.za--> redirects to https://www.makro.co.za fine

You would think that that they'd get this right the second time round, but no....

View attachment 1008834


Well, the CEO will be getting another mail from you.
 
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