Malicious Cancellations?

[Basjohn]

Not sure if this was someone playing a bad joke or a stuff up of the accounts department but I tried logging on tonight only to find out my account has been cancelled and the help desk has no infortmation except to phone the cancellation department tomorrow.

Is there any grounds for Iburst suddenly cancelling my account ESPECIALLY after they already debited the money for this and last month from my account? Or is it possible that someone else could have cancelled it malciously?

 

[GreatBigMouth]

If someone has your account details, they can probably cancel your account without you knowing it. I don't think Iburst will make SUCH a big screw up with your account as to cancel it without any reason. My advice is to do as they say and find out exactly what the problem is.

 

[Basjohn]

Thanks for the advice. Called today and got it sorted out via them creating a new account though what really worries me is they had NO EXPLANATION for the previous account being cancelled.

Heh, sure hope this doesn't become a reoccuring problem.

 

[GreatBigMouth]

At least you got it sorted out

PS: In the future, remember to keep your details a secret. It's easy for someone to fool around with your account if they have access to it.