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Mark McDonald, Ph.D., is a group vice president and head of research in Gartner Executive Programs. He is responsible for the research agenda focused exclusively on CIOs and the business of information technology. Mr. McDonald is the lead author of research in the areas of CIO credibility, the business use of advanced technologies, enterprise architecture and business process transformation. He is the co-author with Peter Keen of "The eProcess Edge" and the author of "Architecting Enterprises - Achieving Performance and Flexibility."
Prior to joining Gartner, Mr. McDonald was a partner at Accenture, where he was responsible for the Center for Process Excellence and methodology.
Prior to joining Gartner, Mr. McDonald was a partner at Accenture, where he was responsible for the Center for Process Excellence and methodology.