Donovan
Senior Member
Could someone please explain to me why exactly I need to give my name, telephone number, ID number, company registration number, fax number, postal address and physical address (or any combination of at least 4 of these) when I call to find out why the service is down?
They have stricter "security" thank my bank does. They ask for my ID and phone number and/or my postal address. Why does sentech deem it necessary to request this information every time I call?
I think it's just another way they're trying to annoy everyone as much as possible.
They have stricter "security" thank my bank does. They ask for my ID and phone number and/or my postal address. Why does sentech deem it necessary to request this information every time I call?
I think it's just another way they're trying to annoy everyone as much as possible.