Today i got an sms on my unlimited contract saying that the contract will be terminated as I did not buy any data on it. Funny they dont send you any reminders during this period when they have taken my money ....
Interesting that the unlimited price is also now increased to R300 from R399...
It was too good to be true. Guess will have to stick with my other existing operator and give them my money!
Yeah they canceled mine for the same reason last month and when I called and spoke to manager saying that I am more than willing to use data,they just need to be clear how much they want me to use as the terms and conditions are not clear on the site they said theres nothing they can do my name is blacklisted on their system from getting another R300 unlimited account and they refused to unblock my current one!I asked the consultant and manager to show me where on their terms and conditions do they mention how much data a customer is suppose to use and they could not show it.
I was also pretty ticked of that they had not sent me any messages to inform me of the situation besides the one to say they were canceling my account,they were adamant that they sent out reminder sms's to clients and now that you have posted this its clear that they lied to me,pathetic company with no professionalism or honesty it seems.
Note: One consultant I spoke to after my account was cancelled mentioned a figure of 300 mb based on my usage,now my argument is simply had I been informed of this I would have gladly loaded a 300mb per month data bundle onto the account but I had absolutely no way of knowing this before they canceled my account.
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