Vorastra
Honorary Master
- Joined
- Jan 13, 2013
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Meta cracks down on rogue employees exploiting "Oops" and taking bribes
Over the past year, Meta has continued its crackdown on employees involved in activities that go against company policies such as retrieving inaccessible accounts for users in exchange for money.
According to Wall Street Journal (WSJ), Meta has fired or penalized over two dozen workers for misusing Facebook and Instagram accounts. The perpetrators exploited the social media giant's account recovery tool, Oops or Online Operations.
This account recovery channel acts as an alternative to Facebook and Instagram's account recovery process. It allows employees to file reports regarding inaccessible accounts so the control can be restored for Meta employee acquaintances. The tool saw a peak in its use between 2017 and 2020 when the processed tasks jumped from 22,000 to 50,270.