The incompetence at Metrofibre has reached new heights.
i've tried logging tickets on the portal - it come up with errors not allowing a ticket to be created.
whatsapp - no response
facebook - no response
phone - 6 calls over 2 days still no juice. general wait time is 30min before getting "help"
emailed POP - no response except a generic response email.
My payment has not been allocated and thus my account has been suspended.
yes, i have paid.
time to move away from this nightmare.
i've tried logging tickets on the portal - it come up with errors not allowing a ticket to be created.
whatsapp - no response
facebook - no response
phone - 6 calls over 2 days still no juice. general wait time is 30min before getting "help"
emailed POP - no response except a generic response email.
My payment has not been allocated and thus my account has been suspended.
yes, i have paid.
time to move away from this nightmare.
