MicroSD card lifetime warranty?

jax_maxit

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Hi all.
I bought a 32GB sd card for my phone around 2 years ago at Matrix Warehouse. Brand is Team Group Inc. Five or six months back, my phone could no longer write to- or delete anything on it. Making it useless to me. I ejected it from my device and tried my pc, laptop and another phone. Same problem - its contents could only be read and no modifications were possible.

Fast forward...and I found its packet while clearing out my old computer packages and saw in big bold letters the words "LIFE TIME WARRANTY". What the heck does that mean? AFAIK, Matrix only gives 12 or 18 months warranty on sd cards?

Yes, I bought a 16GB card to replace it (after reading several online forums, it appears 32GB microd sd cards tend to be faulty). Just wondering if I can actually take Team Group up on their warranty claims?
 
Hi all.
I bought a 32GB sd card for my phone around 2 years ago at Matrix Warehouse. Brand is Team Group Inc. Five or six months back, my phone could no longer write to- or delete anything on it. Making it useless to me. I ejected it from my device and tried my pc, laptop and another phone. Same problem - its contents could only be read and no modifications were possible.

Fast forward...and I found its packet while clearing out my old computer packages and saw in big bold letters the words "LIFE TIME WARRANTY". What the heck does that mean? AFAIK, Matrix only gives 12 or 18 months warranty on sd cards?

Yes, I bought a 16GB card to replace it (after reading several online forums, it appears 32GB microd sd cards tend to be faulty). Just wondering if I can actually take Team Group up on their warranty claims?

Have you tried the sd card formatter? https://www.sdcard.org/downloads/formatter_4/
 
It's not 32gb Micro SD cards that are faulty, it's the Class 4 ones that give up eventually with all the high-speed reading and writing from your device. So it's best to get a Class 10 memory card or a simple Sandisk Android certified one.
 
Memory cards

All Team Group’s “Team” brand flash memory cards have lifetime warranties, which means that from the day of purchase, if the product is damaged due to natural causes, free maintenance service is provided to customers during product’s service life. This lifetime warranty might not apply to customers in certain countries or states due to conflict of laws , but this limited lifetime warranty does not affect customers’ right to enjoy the longest warranty period allowed by law in those areas. Please read carefully the related disclaimer or limited liability clauses of this policy.

http://www.teamgroupinc.com/en/ProductWarranty


It means if it breaks under normal circumstances they will cover it.
 
Sorry for the late reply. Busy planning my end-of-year trip.


I tried a bunch of formatters. None worked. Putting it away was the last resort. Although nothing in the card was lost/wiped, I always backup my most important data to the cloud. The card is currently tucked away in my drawer.

It's not 32gb Micro SD cards that are faulty, it's the Class 4 ones that give up eventually with all the high-speed reading and writing from your device. So it's best to get a Class 10 memory card or a simple Sandisk Android certified one.

Mine: description= "TeamGroup 32GB Class 10 microSDHC". I bought it specifically for 2k video recording on my smartphone. My new Sandisk 16GB is also a class 10. At least now when this one fails, it will be less money down the drain.

http://www.teamgroupinc.com/en/ProductWarranty


It means if it breaks under normal circumstances they will cover it.

This gives me hope. Though I am not so sure they will fulfill it, I may as well give it a try some time.
 
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