Short version:
1 December: VOX do not release the ONT back to FrogFoot so migration cannot happen. I spend the day being bounced around by VOX customer service.
2 December: VOX release the line. Cool Ideas confirm they will activate by the end of the day.
16:50: Finally get log on details and test via PC to ONT dial-up (PPPoE).
Linespeed has been provisioned incorrectly:
Running at (slightly less than) 100/100 instead of 200/200 which was ordered.
@PBCool please assist this has been very frustrating.
The ping is also much higher to CT than I was led to believe. My understanding is CISP clients are on approx. 11-12ms latency to CT.
1 December: VOX do not release the ONT back to FrogFoot so migration cannot happen. I spend the day being bounced around by VOX customer service.
2 December: VOX release the line. Cool Ideas confirm they will activate by the end of the day.
16:50: Finally get log on details and test via PC to ONT dial-up (PPPoE).
Linespeed has been provisioned incorrectly:
Running at (slightly less than) 100/100 instead of 200/200 which was ordered.
@PBCool please assist this has been very frustrating.
The ping is also much higher to CT than I was led to believe. My understanding is CISP clients are on approx. 11-12ms latency to CT.