Migration status

[fishfly]

Hi

Hope someone here can assist, I've been waiting for a migration for my mother's fibre line from an old residential address to a new residential address. Long story short I need someone to assist with the activation of the line as the line is stuck in activation failed since the 26th October

 

[PretoriaWISP]

@PBCool

 

[CoolEscalator]

Hi

Hope someone here can assist, I've been waiting for a migration for my mother's fibre line from an old residential address to a new residential address. Long story short I need someone to assist with the activation of the line as the line is stuck in activation failed since the 26th October

HI there, thank you for reaching out.

Sure ill be happy to take a look, would you mind sharing the order #COOL ticket reference?