Greg_M
Well-Known Member
Hey, I've currently got a ported landline number, and I'm looking to migrate across to Afrihost. How do I get that number (and the access) ported with my fibre migration?
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Migration with Voip Phone
- Thread starter Greg_M
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Hello. If I understand correctly, has the landline number been ported to VoIP already?
Please note that you can still sign up for the Voip package you would like and migrate your fibre line; these orders will be treated separately.
Please note that you can still sign up for the Voip package you would like and migrate your fibre line; these orders will be treated separately.
Greg_M
Well-Known Member
OK, so I need to migrate my fibre first, then port the voip number? does the fibre migration have to have taken place prior to me actioning the porting?
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No, you can order both at the same time. Is it an Openserve line?
Greg_M
Well-Known Member
It's an Octotel line...
I'm going through the process, but unsure why I would need to pay the R50 for the VOIP up front, when no migration has taken place? Surely that charge should apply from the migration date , like the fibre?
I'm going through the process, but unsure why I would need to pay the R50 for the VOIP up front, when no migration has taken place? Surely that charge should apply from the migration date , like the fibre?
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The R50 is for the package chosen, and the Call time will only be allocated when the VoIP number is active. I have sent you a private message.
Greg_M
Well-Known Member
Thank you, I have reponded.