From: *****************************
Sent: Tuesday, November 06, 2007 10:48 AM
To:
[email protected];
[email protected];
[email protected]; Sales; Jimmy Goh -吳偉強;
[email protected];
[email protected]
Subject: Re: ZyXEL Customer Service Response
hello, i was given a Zyxel IAD P2602, P-2602HWL-D1A by my telephone company Telkom and i just noticed that the firmware version is " V3.40(AUJ.0)b4 | 06/21/2007" as said on my web based configurator but on the zyxel site it says that the current firmware version is "3.40(ADQ.4)C0" , which version should be installed? also i have been trying to configure my portforwading and even if i follow the steps on portforward.com the forwarding still doesnt work could this be related to the firmware version installed? could you please tell me how to get my ports forwarded corretly, i really need to know this please so please reply to the email that i provided i'd really appretiate it.
Can you please help me ?????
On 11/4/07, ZyXEL Web Masters <
[email protected]> wrote:
Dear ************,
This is an automatic e-mail reply from ZyXEL Communications Corp.
Thank you for writing to ZyXEL. Your comments and suggestions are very valuable to us.
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ZyXEL Communications Corp.
from Richard Jiang -江翔煇 <
[email protected]>
5:55 am (0 minutes ago)
to
[email protected]
cc ******@gmail.com
date Nov 6, 2007 5:55 AM
subject FW: ZyXEL Customer Service Response
mailed-by zyxel.com.tw
Dear Support team,
Please help this local request.
Thank you for your time and kindly assistance.
Sincerely,
======================================
Richard Jiang
Technical Support Engineer
Customer Service Organization
ZyXEL Communications Corporation
No. 6, Innovation Road II, Science Park,
Hsin-Chu, Taiwan 300
Voice: +886-3-5783942 ext. 8572
E-mail:
[email protected]