Missed payment

[cyrus123]

Hi..Did any of you guys receive a mail from Rain saying that you missed a payment and your service will be cut off at 4pm?
I gave them a call and although they admitted that the fault is on their side, there is nothing they seem be able to do about it.,

All other payments went thought, and I have enough funds in my account for the payment to go through.

 

[NeonNinja]

Wait for 4pm then pay manually.

 

[cyrus123]

How do I do that. There is no other option on their website except credit and debit card

 

[namzsteve]

Also experiencing this, suddenly my Rain sim can't connect. I'll wait for 4pm to make a manual payment.

 

[cavedog]

Same email but my card is linked like always and funds are available....

 

[cyrus123]

How do you make payment manually?

 

[cavedog]

How do you make payment manually?

When you log in. It will show that your line is suspended. There will be a pay now option. Enter card details and click pay. You can't pay now because the line is not suspended yet.

 

[namzsteve]

Same email but my card is linked like always and funds are available....

Probably bad Monday at Rain

 

[backstreetboy]

No payment went off fine. No problems here.

 

[cavedog]

Dashboard is not loading for me?

 

[cyrus123]

Mine neither...ai faaaik

 

[Dan C]

Dashboard is not loading for me?

All fine here.

 

[cavedog]

All fine here.

Loading now but service is not suspended as they claimed in the email... Awww well lets see.

Anyone actually got debited?

 

[Polymathic]

Mine went through with no issues. Maybe it has to do with the type of card

 

[cyrus123]

My manual payment is also being declined

 

[cyrus123]

I swear Im going to their offices tomorrow morning and sort this **** out. Im just around the corner from them in Cape Town

 

[Dan C]

Loading now but service is not suspended as they claimed in the email... Awww well lets see.

Anyone actually got debited?

They have not debited me for September (or should I say August ?) But the dashboard does not show suspended and my internet is still working

 

[Dan C]

I swear Im going to their offices tomorrow morning and sort this **** out. Im just around the corner from them in Cape Town

You go and Rain on their parade.

 

[SeaSickMama]

My debit went off, wanted to also find out has there ever been any info on the dam e-Sim from them ? im pretty sure that was meant to come out in May this year ?

Is vodacom halting them from doing it ?

 

[cavedog]

They have not debited me for September (or should I say August ?) But the dashboard does not show suspended and my internet is still working

Well looks like it's finally suspended. Can't make a manual payment though.... Can't click on anything. WTF. Rain really screwed me this month.