My apologies if this was already discussed somewhere else, this forum is very vast.
My mother used to have a Standard Dual view decoder on DSTV Premium package. For her birthday we bought her a "baby HD PVR" and upgraded to the full PVR package.
As she lives in Pretoria and I in Stellenbosch my brother in law connected the PVR for her. Since the Dual View decoder also use twin LNB the connection seemed to be straight forward but since connecting the PVR some channels are missing but not all the time. All channels might be present for a couple of hours and then some "disappear". The program schedule is also not working properly as one can only see one program in advance.
The cables running into the PVR was switched around but did not solve the problem. Apparently an installer did visit this morning but could find no apparent fault with the installation inside and outside and as normally happens everything was working fine when he was on site. He did comment that the "eye", I assume the LNB, is not an "original" part and could cause the problem and to replace will cost R750.
As the installation has been in place for 6 years without any problems I'm not so sure about the last comment and cost. Just want to make sure that this could be a legitimate problem and not someone who sees a pensioner they want to take advantage of.
My mother used to have a Standard Dual view decoder on DSTV Premium package. For her birthday we bought her a "baby HD PVR" and upgraded to the full PVR package.
As she lives in Pretoria and I in Stellenbosch my brother in law connected the PVR for her. Since the Dual View decoder also use twin LNB the connection seemed to be straight forward but since connecting the PVR some channels are missing but not all the time. All channels might be present for a couple of hours and then some "disappear". The program schedule is also not working properly as one can only see one program in advance.
The cables running into the PVR was switched around but did not solve the problem. Apparently an installer did visit this morning but could find no apparent fault with the installation inside and outside and as normally happens everything was working fine when he was on site. He did comment that the "eye", I assume the LNB, is not an "original" part and could cause the problem and to replace will cost R750.
As the installation has been in place for 6 years without any problems I'm not so sure about the last comment and cost. Just want to make sure that this could be a legitimate problem and not someone who sees a pensioner they want to take advantage of.