So they couldn't beat my current insurance, surprise surprise.
They requested my current schedule to do the "like-for-like" comparison.
I have never in my life experienced so much ducking and diving.
They try to nitpick every single point they can find.
For instance on their quote they specify everything you are covered for, point by point.
Which is not necessarily a bad thing.
My schedule states I have fully comprehensive insurance, and in an addendum states everything.
Kosie tells me he can't compare the two because of this.
He is not able to do a like for like on that basis.
So I told him he is useless and I want his manager.
I musty say I never really expected them to honor their word, from what I have seen and heard of them through friends and colleagues who dealt with them I would have been very surprised if they did.
I told the guy as well I don't care about the R1000.
If you make a claim like they did, at least have the balls to own up and admit when you are beaten, and stick to your word.